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For Companies At a Glance
- Tasks: Engage with customers, provide product recommendations, and manage warehouse duties.
- Company: Join Plumb Centre, a leading trade merchant in the UK and Ireland, part of the Wolseley Group.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Build your career with training opportunities and a supportive team culture focused on wellbeing.
- Qualifications: Sales or customer service experience preferred; plumbing knowledge is a plus but not required.
- Other info: Full-time role with a structured schedule and occasional Saturday shifts.
The predicted salary is between 20600 - 30500 £ per year.
Overview
Plumb Centre, part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Salary: Competitive + Bonus + Excellent Benefits
Role
Sales Advisor – Bishops Stortford (CM23 5PJ) – Plumb Centre
Responsibilities
- Serving customers on the trade counter by identifying their requirements and providing product recommendations.
- Handling customer enquiries via phone and email efficiently, courteously and with a can-do attitude.
- Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers.
- General warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch.
- Manual handling of heavy items e.g. boilers, radiators, sinks and toilets.
Hours
This is a full-time, permanent role working 40 hours a week, Monday to Friday between the hours of 7am – 4pm or 8am-5pm. 1 in 3 Saturday mornings, 8am – 12noon may be required (paid as overtime).
Requirements
- Previous experience in sales or customer service is essential
- Merchant or industry experience is desirable but not essential, as training can be provided
- Excellent communication skills and confidence to engage with customers
- A positive attitude and eagerness to learn and grow with the training we offer.
Benefits
In addition to the competitive salary, benefits on tap include annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our YuLife app, our Cycle to Work scheme and more.
We shall look forward to receiving your application!
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Sales Advisor employer: Wolseley Group
Contact Detail:
Wolseley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the plumbing and heating industry. Even if you don't have direct experience, understanding the basics can help you engage in meaningful conversations during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer inquiries or resolved issues in previous roles. This will demonstrate your proactive attitude and dependability.
✨Tip Number 3
Research Plumb Centre and the Wolseley Group to understand their values and culture. Tailoring your conversation to reflect their commitment to customer service and employee development can set you apart.
✨Tip Number 4
Prepare questions that show your eagerness to learn and grow within the company. Asking about training opportunities or career progression can highlight your enthusiasm and commitment to the role.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Advisor position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your sales or customer service experience. Use bullet points to make it easy to read, and include specific achievements that demonstrate your skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Plumb Centre and how your background makes you a great fit for the Sales Advisor position.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wolseley Group
✨Know the Company
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Sales Advisor, customer service is key. Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlight your proactive attitude and how you can contribute to a positive customer experience.
✨Demonstrate Team Spirit
Being a dependable team player is crucial for this role. Be ready to discuss how you've worked collaboratively in previous jobs. Share specific instances where you supported your colleagues or contributed to team goals.
✨Express Your Eagerness to Learn
Since comprehensive training will be provided, it's important to convey your willingness to learn. Talk about your enthusiasm for the plumbing and heating industry, and how you’re looking forward to developing your skills within the company.
