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For Companies At a Glance
- Tasks: Serve customers, provide product recommendations, and manage stock efficiently.
- Company: Join Plumb Centre, a leading trade merchant with a people-first approach.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and great discounts.
- Why this job: Develop your skills in a supportive environment while making a real impact.
- Qualifications: Customer service experience and a positive, team-oriented attitude.
- Other info: Full-time role with excellent career development opportunities.
The predicted salary is between 22000 - 29000 £ per year.
Overview
Sales Advisor – Honiton (EX14 1YL) – Plumb Centre, Wolseley Group
Salary: £25,652 + Bonus + Excellent Benefits
About us
We are Plumb Centre, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the £25,652 salary, there are also benefits on tap – including…
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare, our YuLife app, Cycle to Work scheme and more
Role and responsibilities
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
- Working within the warehouse – this will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets
- Loading and unloading stock
- Booking stock in and putting it away in the designated location
- Picking and packing customer orders with accuracy and efficiency
This is a full-time permanent role working 40 hours per week, Monday to Friday 08:00am – 5:00pm and Saturday mornings on a rota basis 08:00am – 12:00pm.
Requirements
- Previous face to face customer service experience
- To be a team player who is happy to assist in all areas to ensure the smooth running of the branch
- Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic
We look forward to receiving your application!
Role details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Wholesale Building Materials
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Sales Advisor employer: Wolseley Group
Contact Detail:
Wolseley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your customer service experience and demonstrate your eagerness to learn and contribute to the team.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Advisor role. Highlight any customer service experience and your ability to work in a team, as these are key for us at Plumb Centre.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to show off your enthusiasm for the role and how you can contribute to our team. Don’t forget to mention why you want to work with us specifically!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your passion for the role comes through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wolseley Group
✨Know Your Products
Familiarise yourself with the products Plumb Centre offers, especially those related to plumbing and heating. Being able to discuss specific items like boilers or sinks will show your enthusiasm and understanding of the role.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples from your past experience where you successfully handled a difficult customer or provided exceptional service. This will demonstrate your ability to meet the needs of customers effectively.
✨Show Your Team Spirit
Since teamwork is crucial in this role, be ready to share examples of how you've worked well in a team before. Highlight your willingness to assist others and contribute to a positive work environment.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about opportunities for growth within the Wolseley Talent Guild or how the team collaborates on projects. This shows you're serious about your future with them.
