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For Companies At a Glance
- Tasks: Serve customers, provide product recommendations, and build relationships to drive branch growth.
- Company: Join Plumb Centre, a leading trade merchant with a people-first culture.
- Benefits: Enjoy competitive salary, bonuses, generous pension, and health perks.
- Why this job: Make a real impact by helping customers and developing your sales skills.
- Qualifications: Customer service or sales experience, positive attitude, and strong work ethic.
- Other info: Full-time role with excellent career development opportunities and a supportive team.
The predicted salary is between 25652 - 35813 £ per year.
Sales Advisor – Whethby
Salary: £25,652 + Bonus + Excellent Benefits
We are Plumb Centre, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. Our culture places people and customers at the heart of everything we do, and we offer opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.
Benefits include annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave, and access to a wide range of online and high‑street discounts. We also promote positive health and wellbeing through free access to healthcare, the popular YuLife app, our Cycle to Work scheme, and more.
Responsibilities
- Serve customers on the trade counter by understanding their specific needs and providing product recommendations.
- Respond to customer enquiries via phone and email promptly and courteously, with a proactive attitude.
- Book stock in and put it away in the designated location.
- Proactively contact customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending.
The role is full‑time permanent, 40 hours per week, Monday to Friday 7:30am – 5pm (rota basis) and 1 in 3 Saturdays 8am – 12pm (paid as overtime or time in lieu).
Qualifications
- Prior customer service or sales experience.
- Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic.
- Confidence in engaging with customers both face‑to‑face and over the phone.
- A confident, proactive approach to sales—promoting products, quoting accurately, and building customer relationships over the phone.
We look forward to receiving your application!
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Sales Advisor employer: Wolseley Group
Contact Detail:
Wolseley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and culture will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about serving customers, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your proactive attitude.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job as a Sales Advisor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Advisor role. Highlight any customer service or sales experience you have, and don’t forget to mention your positive attitude and willingness to learn!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since this role involves engaging with customers both face-to-face and over the phone, make sure your application showcases your communication skills. Use clear and concise language, and don’t hesitate to share examples of how you’ve successfully interacted with customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Wolseley Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by Plumb Centre. Being able to discuss specific items and their benefits will show your enthusiasm and readiness to serve customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlighting your proactive attitude and ability to build relationships will resonate well with the interviewers.
✨Demonstrate Your Sales Approach
Think about how you would approach sales in this role. Be ready to discuss strategies for engaging customers, promoting products, and driving branch growth. This will illustrate your confidence and proactive nature, which are key for a Sales Advisor.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
