Operations Supervisor

Overview

As a Operations Supervisor based in Edinburgh, you’ll be responsible for leading the branch operations, building rapport with customers and suppliers, supporting the Branch Manager and ensuring smooth daily operations.

Responsibilities

• Supporting the Branch Manager with the day-to-day running and operations within this small branch.
• Building rapport with customers & suppliers, responding to any queries and processing sales.
• Serving customers on the trade counter, offering advice and product knowledge.
• General warehouse duties including goods in & out, picking and packing customer orders – involving manual handling heavy items e.g. boilers, radiators, sinks and toilets.
• Merchandising in the branch.

Qualifications

• Previous industry or merchant experience desirable.
• Prior face-to-face sales and customer service experience.
• Excellent communication skills and confidence interacting with customers to build strong relationships.

Benefits

Competitive salary + bonus, generous pension scheme matched up to 9%, annual leave increasing with length of service, enhanced maternity / adoption leave, wide range of online and high street discounts, free access to healthcare, popular YuLife app, Cycle to Work scheme and more.

Perks

Full-time, permanent role working 40 hours per week Monday to Friday between 08:00am – 05:00pm.

We look forward to receiving your application!