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For Companies At a Glance
- Tasks: Assist customers, manage stock, and maintain warehouse standards.
- Company: Join Plumb Centre, part of the leading Wolseley Group.
- Benefits: Competitive salary, bonuses, health support, and career development.
- Why this job: Be part of a supportive team and grow your skills in a dynamic environment.
- Qualifications: Customer service skills and a positive attitude are key.
- Other info: Permanent role with excellent career progression opportunities.
The predicted salary is between 22600 - 28500 £ per year.
Overview
Salary: £25,652 + Bonus + Excellent Benefits
Location: Arbroath (DD11 2NJ) – Plumb Centre
Role: Operations Assistant
We are Plumb Centre, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are benefits including annual leave (increasing with length of service), a pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to discounts. We also offer health and wellbeing support such as free healthcare access, YuLife app, Cycle to Work scheme and more.
As an Operations Assistant based in Arbroath, you will be responsible for:
Responsibilities
- Serving customers on the trade counter by understanding their needs and providing product recommendations
- Responding to customer enquiries via telephone promptly and courteously
- Giving price quotations to customers
- Working within the warehouse (manual handling of heavy stock e.g. boilers, radiators, sinks and toilets)
- Loading and unloading stock
- Booking incoming stock onto the system and putting it away in the designated location
- Picking and packing customer orders with accuracy and efficiency
- Maintaining high standards of H&S within the warehouse
This is a permanent position working 40 hours a week, Monday to Friday 08.00am – 5.00pm.
Qualifications / What we’d like you to have
- Plumbing and heating industry or merchant experience is beneficial
- Previous warehouse experience
- Confidence to interact with customers
- Dependable, hardworking team player who is open to learning to support in all areas of the branch
- A positive and enthusiastic attitude
Job details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Wholesale Building Materials
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Operations Assistant employer: Wolseley Group
Contact Detail:
Wolseley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Get to know the company! Research Plumb Centre and the Wolseley Group. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and warehouse operations. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! When you get the chance, highlight any relevant experience you have, especially in plumbing, heating, or warehouse roles. Use specific examples to demonstrate how you've successfully handled similar tasks in the past.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Assistant role. Highlight any relevant experience in customer service or warehouse work, and don’t forget to mention your enthusiasm for the plumbing and heating industry!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about joining Plumb Centre and how your skills align with the responsibilities of the role. Keep it friendly and professional!
Show Off Your Team Spirit: We love team players! In your application, share examples of how you've worked well in a team before. Whether it’s in a previous job or a group project, let us know how you contribute to a positive work environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our fantastic benefits!
How to prepare for a job interview at Wolseley Group
✨Know the Company Inside Out
Before your interview, take some time to research Plumb Centre and the Wolseley Group. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Operations Assistant, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlight your ability to understand customer needs and provide tailored solutions.
✨Demonstrate Teamwork and Dependability
Being a dependable team player is crucial for this role. Think of instances where you've worked collaboratively in a team setting. Be ready to discuss how you contribute to a positive work environment and support your colleagues.
✨Prepare for Practical Questions
Since the role involves manual handling and warehouse tasks, expect practical questions related to these areas. Brush up on health and safety standards and be prepared to discuss how you would handle heavy stock or maintain efficiency while picking and packing orders.
