At a Glance
- Tasks: Serve customers, provide product recommendations, and assist with warehouse duties.
- Company: Join Pipe and Climate Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy competitive salary, bonuses, generous pension, and great discounts.
- Other info: Full-time role with no weekend work and opportunities for career development.
- Why this job: Build relationships, develop skills, and grow your career in a supportive environment.
- Qualifications: Customer service experience and a positive, team-oriented attitude are essential.
The predicted salary is between 24000 - 30000 € per year.
Salary, Bonus & Benefits
Competitive Salary + Bonus + Excellent Benefits
About Us
We are Pipe and Climate Centre, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.
Benefits Overview
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high‑street discounts
- Free access to healthcare
- Our popular YuLife app
- Cycle to Work scheme and more!
Responsibilities
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations and quotations.
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.
- Proactively contacting customers to build relationships and drive branch sales, particularly focusing on customers with reduced or inactive spending.
- Assisting with general warehouse duties including booking incoming stock onto the system and putting it away in the warehouse, which will involve manual handling of heavy items.
- Ensuring high standards are maintained in the branch.
This is a full‑time, permanent role working 40 hours per week Monday to Friday between 07:00‑17:00 with a 1 hour break. No weekend work required.
Requirements
- Prior industry or trade experience would be ideal.
- Previous face‑to‑face customer service/sales experience is essential.
- To be a team player who is happy to assist in all areas to ensure the smooth running of the branch.
- Willingness to work as a part of a team and to take on a diverse role.
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.
- To be comfortable lifting heavy items.
We look forward to receiving your application!
Sales Assistant in Luton employer: Wolseley Group
At Pipe and Climate Centre in Luton, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. With competitive salaries, generous benefits, and a strong focus on personal development through the Wolseley Talent Guild, we empower our Sales Assistants to build rewarding careers while enjoying a healthy work-life balance with no weekend shifts. Join us to be part of a team that values your contributions and prioritises both customer satisfaction and employee growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Luton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pipe and Climate Centre. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the role. We want you to feel confident when discussing your skills and how you can contribute to the branch.
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. We’re looking for someone who’s not just qualified but also a great fit for our team. Be yourself and don’t be afraid to share your passion for helping customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your interest in the Sales Assistant position.
We think you need these skills to ace Sales Assistant in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales Assistant role. Highlight any previous customer service or sales experience, and don’t forget to mention your ability to work as part of a team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role at Pipe and Climate Centre and how your background makes you a great fit. Keep it friendly and professional!
Show Off Your Enthusiasm:We love seeing candidates who are genuinely excited about the opportunity. Let your passion for customer service and teamwork come through in your application. A positive attitude goes a long way!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Wolseley Group
✨Know the Company Inside Out
Before your interview, take some time to research Pipe and Climate Centre and the Wolseley Group. Understand their values, products, and the specific role of a Sales Assistant. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since previous face-to-face customer service experience is essential, prepare examples from your past roles where you successfully handled customer inquiries or resolved issues. Highlight how you can build relationships and drive sales, as this is key for the position.
✨Demonstrate Team Spirit
Being a team player is crucial for this role. Think of instances where you've collaborated with colleagues to achieve a common goal. Be ready to discuss how you can contribute to the smooth running of the branch and support your teammates.
✨Prepare for Practical Questions
Given the manual handling aspect of the job, be prepared to discuss your comfort level with lifting heavy items. You might also want to think about how you would handle stock management and ensure high standards in the branch. Showing that you're proactive and practical will impress the interviewers.
