At a Glance
- Tasks: Serve customers, build relationships, and assist with warehouse duties.
- Company: Join Plumb Centre, a leading trade merchant in the UK.
- Benefits: Competitive salary, bonuses, generous pension, and great discounts.
- Other info: Full-time role with opportunities for growth and development.
- Why this job: Gain valuable experience in customer service and sales while building your career.
- Qualifications: Customer service experience is essential; teamwork and a positive attitude are key.
The predicted salary is between 26695 - 26695 £ per year.
We are Plumb Centre, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through the award‑winning Wolseley Talent Guild.
Benefits:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- The YuLife app
- Cycle to Work scheme
- And more
Responsibilities:
- Serve customers on the trade counter by understanding their specific needs and providing product recommendations.
- Respond to customer enquiries via phone and email promptly and courteously, with a proactive attitude.
- Proactively contact customers to build relationships and drive branch sales, particularly focusing on customers with reduced or inactive spending.
- Assist with general warehouse duties including picking and packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items such as boilers, radiators, sinks and toilets.
- Ensure high standards are maintained in the branch.
Qualifications:
- Prior industry experience would be advantageous.
- Previous face‑to‑face customer service experience is essential.
- Prior warehouse experience would be ideal.
- Willingness to work as part of a team and to take on a diverse role.
- Proactive and eager to learn, demonstrating a positive attitude and strong work ethic.
Full time permanent role, 40 hours per week Monday – Friday 08:00am – 05:00pm and Saturdays on a rota basis 08:00am – 12:00pm.
Sales Assistant in Hessle employer: Wolseley Group
At Plumb Centre in Hessle, Hull, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. With a focus on personal development through the Wolseley Talent Guild, we offer excellent benefits including a generous pension scheme, annual leave that increases with service, and access to various discounts and healthcare options. Join us to be part of a team that values your contributions and encourages growth in a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Hessle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since face-to-face interaction is key for a Sales Assistant, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your proactive attitude.
✨Tip Number 3
Show off your teamwork spirit! This role requires working closely with others, so be prepared to discuss how you’ve collaborated in previous jobs. Highlighting your ability to work as part of a team will make you stand out as a candidate who fits right in at Plumb Centre.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Assistant in Hessle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant customer service experience and skills that match what we're looking for, like being proactive and having a positive attitude.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to join us at Plumb Centre and how your previous experiences make you a great fit for the team. Keep it friendly and professional!
Show Off Your Skills:In your application, don’t forget to mention any specific skills that relate to the job, like handling heavy items or working in a warehouse. We love seeing candidates who are eager to learn and grow with us!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Wolseley Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Assistant at Plumb Centre. Familiarise yourself with their products and services, especially those related to plumbing and heating. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since previous face-to-face customer service experience is essential, prepare examples from your past roles where you went above and beyond for customers. Think about how you handled difficult situations or built relationships with clients, as this will demonstrate your proactive attitude.
✨Get Ready for Teamwork Questions
As teamwork is crucial for this role, be ready to discuss your experiences working in a team. Think of specific instances where you collaborated effectively with others, and how you contributed to achieving a common goal. This will highlight your willingness to work as part of a team.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the Wolseley Talent Guild. This shows that you’re not just interested in the job, but also in growing your career within the company.
