At a Glance
- Tasks: Serve customers, provide product recommendations, and manage stock in a dynamic environment.
- Company: Wolseley, a leading trade merchant with a focus on people and customer satisfaction.
- Benefits: Competitive salary, bonuses, generous pension, and health perks including free healthcare access.
- Other info: Full-time role with no weekend work and great career development opportunities.
- Why this job: Join a supportive team and develop your skills while making a real impact.
- Qualifications: Customer service experience and a positive attitude; warehouse experience is a plus.
The predicted salary is between 26695 - 26695 € per year.
We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.
Benefits:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9 %)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Sales Assistant based in Harrow you’ll be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations and quotations.
- Responding to customer enquiries via phone & email, providing quotes promptly and courteously with a proactive attitude.
- General warehouse duties including booking incoming stock onto the systems, putting it away and picking & packing customer orders which will involve manual handling of heavy items.
- Key holder opening and closing the branch.
This is a full‑time permanent role working 40 hours per week, Monday to Friday 08.00 am to 5.00 pm. No weekend working.
Qualifications and skills we’d like you to have:
- Prior industry/merchant experience would be advantageous.
- Previous face‑to‑face sales and customer service experience.
- Warehouse experience.
- To be a team player who is happy to assist in all areas to ensure the smooth running of the branch.
- Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic.
- Comfortable lifting heavy items.
- Driving licence preferred.
We look forward to receiving your application!
Sales Assistant in Harrow employer: Wolseley Group
Wolseley is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a supportive work culture in Harrow. With competitive salaries, generous benefits including a matched pension scheme and access to healthcare, as well as opportunities for career development through the Wolseley Talent Guild, we ensure our Sales Assistants thrive both personally and professionally. Join us to be part of a team that values your contributions and fosters a positive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Harrow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wolseley. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how your previous experience aligns with the Sales Assistant role, especially your customer service skills and any warehouse experience you have.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Sales Assistant role.
We think you need these skills to ace Sales Assistant in Harrow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous sales or customer service roles you've had, as well as any warehouse experience. We want to see how you fit into our team!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the Sales Assistant role at Wolseley. Share specific examples of how you've met customer needs in the past and how you can contribute to our branch.
Show Off Your Enthusiasm:We love a positive attitude! In your application, let your enthusiasm for the role and the company come through. Mention any eagerness to learn and grow within the company – we value that spirit!
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our team!
How to prepare for a job interview at Wolseley Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Assistant at Wolseley. Familiarise yourself with their products and services, and think about how your previous experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since this role involves serving customers on the trade counter, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your proactive attitude.
✨Be Prepared for Practical Questions
Expect questions related to warehouse duties and handling heavy items. You might be asked how you would manage stock or deal with a difficult customer. Prepare some scenarios from your past experiences that highlight your problem-solving skills and teamwork.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
