At a Glance
- Tasks: Serve customers, provide product recommendations, and assist with warehouse duties.
- Company: Join Plumb Centre, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy a competitive salary, bonuses, healthcare, and discounts.
- Other info: Full-time role with opportunities for growth and skill development.
- Why this job: Build your career while making a real impact in customer service.
- Qualifications: Customer service experience and a proactive attitude are essential.
The predicted salary is between 26695 - 26695 € per year.
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.
In addition to the £26,695 salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave and access to a great range of online and high street discounts
- Free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Sales Assistant based in Gloucester, you’ll be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
- Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending
- Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
- Ensuring high standards are maintained in the branch
This is a full time permanent role working 40 hours per week Monday - Friday between 07.30am - 5.00pm and the occasional Saturday 08.00am - 12.00pm.
What we’d like you to have:
- Prior industry or trade experience is advantageous
- Previous Face to Face customer service/sales experience is essential
- Willingness to work as a part of a team and to take on a diverse role
- Proactive and eager to learn, demonstrating a positive attitude and strong work ethic
We look forward to receiving your application!
Sales Assistant in Gloucester employer: Wolseley Group
At Plumb Centre, located in Gloucester, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. With a focus on personal development through our award-winning Wolseley Talent Guild, we offer competitive salaries, generous benefits, and opportunities for career advancement, making us an excellent employer for those seeking meaningful and rewarding employment in the trade sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Gloucester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers on the trade counter, think about how you can demonstrate your face-to-face experience. Role-play common scenarios with a friend or family member to get comfortable with responding to enquiries and making product recommendations.
✨Tip Number 3
Show off your proactive attitude! During the interview, share examples of how you've built relationships with customers in the past. Highlight any times you've gone above and beyond to drive sales or improve customer satisfaction – this will really make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the team at Plumb Centre. Good luck, and we can’t wait to see you shine!
We think you need these skills to ace Sales Assistant in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in customer service or sales, and don’t forget to mention your proactive attitude and teamwork skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your previous experiences align with what we’re looking for at Plumb Centre.
Show Off Your Skills:In your application, be sure to showcase your ability to handle customer enquiries and build relationships. We want to see examples of how you’ve gone above and beyond in previous roles!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Plumb Centre.
How to prepare for a job interview at Wolseley Group
✨Know Your Products
Familiarise yourself with the products Plumb Centre offers, especially those related to plumbing and heating. Being able to discuss specific items like boilers or sinks will show your enthusiasm and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled inquiries or resolved issues, as this is crucial for a Sales Assistant position.
✨Demonstrate Proactivity
Think of ways you can proactively engage with customers. Be ready to discuss strategies you might use to build relationships and drive sales, especially with customers who may not be frequent buyers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth within the Wolseley Talent Guild. This shows your genuine interest in the role and the company.
