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- Tasks: Support the Branch Manager and engage with customers daily.
- Company: Join William Wilson, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with excellent career growth opportunities.
- Why this job: Build relationships and develop your career in a supportive environment.
- Qualifications: Experience in sales and customer service is essential.
The predicted salary is between 28800 - 43200 £ per year.
We are William Wilson, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.
Benefits
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high‑street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
Responsibilities
- Supporting the Branch Manager with day‑to‑day running and operations within the branch
- Building rapport with customers and suppliers, responding to queries and processing sales
- Serving customers on the trade counter, offering advice and product knowledge
- General warehouse duties – goods in & out, picking and packing customer orders, involving manual handling of heavy items such as boilers, radiators, sinks and toilets
- Merchandising within the branch
Hours
Full‑time, 40 hours per week. Monday to Friday on a rota basis between 7 am‑5 pm and every other Saturday 8 am‑12 pm (paid as overtime).
Qualifications
- Previous industry or merchant experience is essential
- Prior face‑to‑face sales and customer‑service experience
- Excellent communication skills and confidence interacting with customers to build strong relationships
How to Apply
We look forward to receiving your application!
Branch Supervisor in Glasgow employer: Wolseley Group
Contact Detail:
Wolseley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on William Wilson and the Wolseley Group. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your previous experience and how it relates to the Branch Supervisor role.
✨Tip Number 3
Show off your people skills! Since building rapport with customers is key, think of examples from your past jobs where you’ve successfully interacted with clients. Be ready to share these stories to demonstrate your customer service prowess.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and can set you apart from other candidates.
We think you need these skills to ace Branch Supervisor in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Supervisor role. Highlight your previous industry experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your experience aligns with our values at William Wilson. Keep it engaging and personal – we love a bit of personality!
Showcase Your Customer Service Skills: Since this role involves building rapport with customers, make sure to highlight your face-to-face sales and customer service experience. Share specific examples of how you've successfully interacted with customers in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application goes directly to us. We can't wait to hear from you!
How to prepare for a job interview at Wolseley Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the trade industry and the specific products William Wilson offers. Familiarise yourself with common customer queries and how to address them, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your People Skills
Since building rapport with customers is key for this role, think of examples from your past experiences where you've successfully interacted with clients. Be prepared to discuss how you handle difficult situations or complaints, as this will demonstrate your customer service skills.
✨Demonstrate Team Spirit
As a Branch Supervisor, you'll be supporting the Branch Manager and working closely with your team. Share examples of how you've collaborated with others in previous roles, highlighting your ability to work well in a team environment and contribute to a positive workplace culture.
✨Ask Smart Questions
Prepare some thoughtful questions about the branch's operations, team dynamics, or growth opportunities within the company. This not only shows your genuine interest in the role but also gives you valuable insights into whether this is the right fit for you.