At a Glance
- Tasks: Create quotes and communicate with customers to meet their needs.
- Company: Join a leading company in the plumbing and heating industry.
- Benefits: Competitive salary, bonuses, and excellent benefits await you.
- Other info: Enjoy a hybrid work pattern and opportunities for growth.
- Why this job: Be part of a dynamic team and make a real difference for customers.
- Qualifications: Knowledge of plumbing and heating, plus strong teamwork skills.
The predicted salary is between 30000 - 40000 £ per year.
Salary & Benefits
Competitive Salary + Bonus + Excellent Benefits
Responsibilities
- Utilising the company’s bespoke CRM system
- Communicating with customers via telephone and email
- Creating quotations for prospect, new and existing customers daily
- Interpreting information provided by the customer to understand their requirements
- Sourcing prices from various manufacturers and suppliers whilst checking product compatibility and availability to meet strict deadlines
- Advising customers on appropriate products, pricing and lead times
- Liaising with both internal and external colleagues to support the conversion of enquiries into quotations and subsequently orders
- Working to deadlines in order to meet customer expectations
- Staying up to date with current product knowledge and trends
Qualifications
- A good all‑round knowledge of the plumbing and heating industry is essential
- An appreciation of the demands of working within the merchant industry
- Understanding of the importance of teamwork and how it can improve service levels for customers
- Ability to demonstrate an understanding and passion for excellence in customer service
- IT, numeracy and analytical skills required
This is a full‑time, permanent role, working 40 hours per week from either our Rainham or Branston office (hybrid work pattern to be discussed).
Estimator in Gillingham employer: Wolseley Group
As an Estimator with us, you will thrive in a dynamic work environment that values teamwork and excellence in customer service. Our competitive salary, bonus structure, and excellent benefits package reflect our commitment to employee satisfaction and growth. With opportunities for hybrid working from our Rainham or Branston offices, we foster a culture of collaboration and continuous learning, making us an exceptional employer in the plumbing and heating industry.
StudySmarter Expert Advice🤫
We think this is how you could land Estimator in Gillingham
✨Tip Number 1
Network like a pro! Reach out to people in the plumbing and heating industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your IT, numeracy, and analytical skills. Share examples of how you've used these in past roles to impress them.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like us at StudySmarter, and express your interest in the Estimator role. A little initiative can go a long way!
✨Tip Number 4
Stay updated! Keep yourself informed about the latest trends in the plumbing and heating industry. This knowledge will not only help you in interviews but also show employers that you're passionate about the field.
We think you need these skills to ace Estimator in Gillingham
Some tips for your application 🫡
Show Your Knowledge:Make sure to highlight your understanding of the plumbing and heating industry in your application. We want to see that you know your stuff and can bring that expertise to our team!
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect how your skills and experiences align with the responsibilities listed in the job description. We love seeing candidates who take the time to connect their background to what we do.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Estimator role.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and get back to you quickly!
How to prepare for a job interview at Wolseley Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the plumbing and heating industry. Familiarise yourself with current trends, products, and any recent developments. This will not only help you answer questions confidently but also show your passion for the field.
✨Master the CRM
Since the role involves using a bespoke CRM system, it’s a good idea to research what CRM systems are commonly used in the industry. If possible, practice using similar software to get comfortable with the functionalities. This will demonstrate your readiness to hit the ground running.
✨Customer Service Focus
Prepare examples from your past experiences that highlight your commitment to excellent customer service. Think about times when you went above and beyond for a customer or how you handled difficult situations. This will show that you understand the importance of customer satisfaction in this role.
✨Team Player Mindset
Be ready to discuss how you’ve worked effectively within a team in previous roles. Highlight your understanding of teamwork and how it can enhance service levels. Companies value candidates who can collaborate well with others, so share specific examples of successful teamwork.
