At a Glance
- Tasks: Serve customers, manage orders, and deliver plumbing supplies with a proactive attitude.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and health perks.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
- Why this job: Build relationships, develop skills, and grow your career in a supportive environment.
- Qualifications: Full UK driving licence and customer service experience preferred.
The predicted salary is between 26695 - 26695 £ per year.
Salary £26,695 + Bonus + Excellent Benefits
Position: Sales Assistant – Folkestone, Kent (CT19 5EU) – Plumb Centre
We are Plumb Centre, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.
Benefits:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
Responsibilities:
- Serve customers on the trade counter by understanding their specific needs and providing product recommendations
- Respond to customer enquiries via phone & email promptly and courteously, with a proactive attitude
- Proactively contact customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending
- Perform general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries and ensuring high standards are maintained in the branch
- Manual handling of heavy items e.g. boilers, radiators, sinks and toilets
- Drive a 3.5T van delivering plumbing and heating supplies to local customers
Full time permanent role working 40 hours per week Monday - Friday between 06.30am - 5pm and Saturdays on a rota basis 08.00am - 12.00pm.
Requirements:
- Full UK Manual Driving Licence is essential
- Industry/merchant experience would be advantageous
- Experience in face‑to‑face sales and customer service
- Warehouse experience
- Willingness to work as a part of a team and to take on a diverse role
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
- Comfortable lifting heavy items
We look forward to receiving your application!
Sales Assistant in Folkestone employer: Wolseley Group
At Plumb Centre, we are committed to fostering a supportive and dynamic work environment in Folkestone, where our Sales Assistants can thrive. With a focus on employee development through our award-winning Wolseley Talent Guild, we offer excellent benefits including a generous pension scheme, annual leave that increases with service, and access to health and wellbeing resources. Join us to be part of a team that values your contributions and encourages career growth while serving our customers with dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Folkestone
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in sales and customer service, and demonstrate your proactive attitude when it comes to building relationships with customers.
✨Tip Number 3
Show off your skills! Bring examples of how you've successfully handled customer enquiries or built relationships in previous roles. Whether it's through face-to-face interactions or over the phone, showcasing your experience will set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant in Folkestone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales Assistant role. Highlight any customer service or sales experience you have, and don’t forget to mention your manual driving licence!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to show off your personality and explain why you’re excited about working with us at Plumb Centre. Be sure to mention how you can contribute to our team and help drive branch growth.
Show Your Enthusiasm:We love candidates who are keen to learn and bring a positive attitude! Make sure to express your enthusiasm for the role and the company in your application. Let us know why you want to be part of our team!
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply through our website. It’s straightforward and ensures we receive all your details without any hiccups!
How to prepare for a job interview at Wolseley Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with the plumbing and heating supplies that Plumb Centre offers. Being able to discuss specific products and their benefits will show your enthusiasm and understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer enquiries or built relationships. Highlighting your proactive attitude and ability to respond courteously will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since this role involves working as part of a team, think of instances where you collaborated effectively with others. Emphasising your willingness to support colleagues and contribute to branch growth will make you stand out.
✨Be Ready for Practical Questions
Expect questions about manual handling and driving a 3.5T van. Be prepared to discuss your experience with heavy items and any relevant driving history. Showing confidence in these areas will reassure them of your capability.
