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- Tasks: Serve customers, manage enquiries, and assist with warehouse duties.
- Company: Join Plumb Centre, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy a competitive salary, bonuses, healthcare, and discounts.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Build your career while making a real impact in customer service.
- Qualifications: Must have a Full UK Manual Driving Licence and customer service experience.
The predicted salary is between 26695 - 26695 £ per year.
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £26,695 salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our YuLife app, our Cycle to Work scheme and more.
As a Sales Assistant based in Exmouth, you’ll be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product recommendations.
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.
- Proactively contacting customers to build relationships and drive branch sales, particularly focusing on customers with reduced or inactive spending.
- Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets.
- Driving a 3.5T van to deliver plumbing and heating supplies to our customers including building sites, business and private residences.
- Ensuring high standards are maintained in the branch.
This is a full-time permanent role working 40 hours per week Monday - Friday between 08:00 and 17:00 and 1 in 3 Saturday 08:00 - 12:00 once fully trained.
Qualifications:
- A Full UK Manual Driving Licence is required.
- Prior industry experience would be advantageous.
- Previous Face to Face customer service/sales experience is essential.
- Prior warehouse experience would be ideal.
- Willingness to work as a part of a team and to take on a diverse role.
- Proactive and eager to learn, demonstrating a positive attitude and strong work ethic.
We look forward to receiving your application!
Sales Assistant in Exmouth employer: Wolseley Group
Contact Detail:
Wolseley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Exmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in customer service and sales, making you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your personality! When you’re chatting with potential employers, let your enthusiasm for the role come through. They want to see that you’re not just qualified, but also a great fit for their team culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Sales Assistant in Exmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Assistant role. Highlight any customer service or sales experience you have, and don’t forget to mention your driving licence!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show off your personality and explain why you’re the perfect fit for the team at Plumb Centre. Keep it friendly and professional.
Show Enthusiasm: Let your passion for customer service and sales come through in your application. We love candidates who are proactive and eager to learn, so don’t hold back on sharing your enthusiasm!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Wolseley Group
✨Know Your Products
Familiarise yourself with the plumbing and heating supplies that Plumb Centre offers. Being able to discuss specific products and their benefits will show your enthusiasm and understanding of the role.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've successfully handled customer enquiries or resolved issues, as this is crucial for a Sales Assistant position.
✨Show Your Team Spirit
Emphasise your ability to work as part of a team. Share experiences where you collaborated with others to achieve a common goal, as teamwork is key in this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.