At a Glance
- Tasks: Assist customers, handle enquiries, and manage warehouse duties in a dynamic environment.
- Company: Join Plumb Centre, part of the Wolseley Group, a leading trade merchant.
- Benefits: Enjoy a competitive salary, bonuses, generous pension, and health perks.
- Other info: Full-time role with opportunities for growth and development.
- Why this job: Build your career while providing excellent customer service and support.
- Qualifications: Experience in sales or customer service with strong communication skills.
The predicted salary is between 26695 - 26695 £ per year.
We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Benefits
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- The YuLife app
- The Cycle to Work scheme
Responsibilities
- Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.
- Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse.
- Merchandising displays to a high standard in the branch.
Working pattern
This is a full time, permanent role - Monday to Friday between 07:30am - 4:30pm and Saturdays when required, 08:00am - 12:00pm (paid as overtime).
What we’d like you to have
- Proven experience in a face to face sales/customer service position
- Great communication skills and a customer-first approach
- Great team player and willing to support in all areas of the branch
- Willingness to learn with an enthusiastic approach
Sales Assistant in Ely employer: Wolseley Group
At Plumb Centre, we are dedicated to fostering a supportive and dynamic work environment where our employees can thrive. Located in Ely, our Sales Assistant role offers not only a competitive salary and excellent benefits but also access to our award-winning Wolseley Talent Guild for personal and professional development. With a strong emphasis on health and wellbeing, alongside a culture that prioritises teamwork and customer satisfaction, we are committed to helping you build a rewarding career with us.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Ely
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumb Centre and the Wolseley Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about assisting customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your interview to demonstrate your proactive attitude and customer-first approach.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team at Plumb Centre.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation for the opportunity but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Assistant in Ely
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales Assistant role. Highlight any customer service or sales experience you have, and don’t forget to mention your great communication skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to show off your enthusiasm for the role and how you can contribute to our team at Plumb Centre. Keep it friendly and professional, and make sure to mention why you want to work with us.
Show Your Customer Focus:In your application, emphasise your customer-first approach. Share examples of how you've gone above and beyond for customers in previous roles. We love candidates who understand the importance of building strong relationships!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Wolseley Group
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by Plumb Centre. Being able to discuss specific items or solutions will show your genuine interest and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your ability to handle enquiries and build relationships will demonstrate that you have the customer-first approach they’re looking for.
✨Be Ready for Teamwork Questions
Since being a great team player is essential for this role, think of instances where you’ve successfully collaborated with others. Be ready to share how you supported your colleagues and contributed to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available through the Wolseley Talent Guild or how the team promotes health and wellbeing. This shows your enthusiasm for the role and the company culture.
