At a Glance
- Tasks: Manage customer accounts, ensuring timely payments and maintaining positive cash flow.
- Company: Wolseley, a leading trade merchant in the UK and Ireland.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Other info: Enjoy a dynamic work environment with opportunities for career growth.
- Why this job: Join a supportive team and develop your finance skills in a hybrid role.
- Qualifications: Finance background and customer service experience preferred.
The predicted salary is between 26695 - 26695 € per year.
We are Wolseley – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, we provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Credit Controller based in Warwick you’ll be responsible for:
- Monitoring outstanding debts and following up on overdue accounts to maintain a positive cash flow.
- Liaising with customers to ensure timely payments and build strong relations to facilitate ongoing business.
- Building client relationships, resulting in customer satisfaction, retention and growth.
- Proactively managing overdue accounts, implementing company procedures.
- Resolving queries both internally and externally around outstanding invoices.
- Processing payments and keeping customer records up to date.
This is a full-time, hybrid role working 40 hours per week Monday to Friday between 08:00am - 17:00pm with 1hr break. Hybrid working 3 days in the office and 2 days working from home.
And here’s what we’d like you to have:
- Ideally Finance Background.
- Credit Control experience is desirable.
- Experience in a customer service role, preferably a role that involves speaking with customers over the phone or in a face-to-face environment.
- Organisational skills and the ability to work independently as well as part of a team.
- Computer literate and working knowledge of Microsoft Office (Outlook/Excel/Teams).
- Experience working towards targets and KPIs.
We look forward to receiving your application!
Credit Controller employer: Wolseley Group
Wolseley is an exceptional employer located in Warwick, offering a dynamic work culture that prioritises employee wellbeing and development. With a competitive salary, generous benefits including a matched pension scheme and enhanced leave options, as well as opportunities for career growth through the Wolseley Talent Guild, we ensure our team members feel valued and supported. Our hybrid working model promotes flexibility, allowing you to balance your professional and personal life while contributing to a company that places its people and customers at the forefront of its mission.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Controller role at Wolseley. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for that interview! Research Wolseley and understand their values and what they look for in a Credit Controller. Think about how your experience aligns with their needs, especially around customer relations and managing overdue accounts.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions related to credit control and customer service. This will help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Wolseley team. Good luck!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in credit control and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller role. Share specific examples of how you've managed debts or built strong customer relationships in the past.
Showcase Your Organisational Skills:Since this role requires great organisational skills, mention any tools or methods you use to stay on top of tasks. We love seeing how you manage your workload and meet targets!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wolseley Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data, so brush up on your numbers! Be prepared to discuss how you've managed debts in the past and any specific metrics you've achieved. This shows you understand the importance of cash flow and can contribute to maintaining it.
✨Customer Relations Matter
Wolseley values strong customer relationships, so think of examples where you've successfully built rapport with clients. Prepare to share stories that highlight your communication skills and how you've resolved issues to ensure timely payments.
✨Showcase Your Organisational Skills
In this role, you'll need to manage multiple accounts and deadlines. Bring examples of how you've organised your workload in previous jobs. Discuss any tools or methods you use to stay on top of tasks, as this will demonstrate your ability to work independently and as part of a team.
✨Familiarise Yourself with Microsoft Office
Since you'll be using Microsoft Office daily, especially Excel, make sure you're comfortable with it. Brush up on your skills and be ready to discuss how you've used these tools in your previous roles. This will show that you're tech-savvy and ready to hit the ground running.
