Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers to collect debts and resolve queries.
- Company: Wolseley Group is a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, and great health perks.
- Why this job: Join a supportive team and develop your skills through our award-winning Talent Guild.
- Qualifications: Customer service experience and organisational skills are essential; credit control experience is a plus.
- Other info: Full-time role with flexible hours and a friendly work environment.
The predicted salary is between 22000 - 30000 £ per year.
Overview
Warwick – Finance
Hybrid Working – Three Days in the office
Salary: £26,500 + Bonus + Excellent Benefits
Credit Controller – Warwick – Finance • Hybrid Working – Three Days in the office
About Wolseley We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. We offer competitive salary and benefits, including annual leave, a pension scheme, potential bonuses, enhanced maternity/adoption leave and access to discounts. We also promote health and wellbeing with free healthcare, the YuLife app, Cycle to Work and more.
As a Credit Controller based in Warwick , you’ll be responsible for:
Responsibilities
- Monitoring outstanding debts and following up on overdue accounts to maintain a positive cash flow
- Liaising with customers to ensure timely payments and build strong relationships to facilitate ongoing business
- Building client relationships, resulting in customer satisfaction, retention and growth
- Proactively managing overdue accounts, implementing company procedures
- Resolving queries both internally and externally around outstanding invoices
- Processing payments and keeping customer records up to date
This is a full-time, hybrid role working 40 hours per week, Monday to Friday between 8am – 5pm. You will have the opportunity to join a friendly and welcoming team who enjoy helping each other and sharing knowledge.
Qualifications
- Experience in a customer service role, preferably with phone or face-to-face interaction
- Organisational skills and the ability to work independently as well as part of a team
- Computer literacy and working knowledge of Microsoft Office (Outlook/Excel/Teams)
- Experience working towards targets and KPIs
- Credit Control experience is desirable
- Even if you don’t tick every box, if you’re excited about the opportunity, apply — we’d love to hear from you
Benefits
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential bonuses, enhanced maternity/adoption leave and access to online and high street discounts. We also promote health and wellbeing with free access to healthcare, our YuLife app, Cycle to Work scheme and more.
We look forward to receiving your application!
#ACMM50
#J-18808-Ljbffr
Credit Controller employer: Wolseley Group
Contact Detail:
Wolseley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with Wolseley Group's values and culture. Understanding their commitment to customer service and teamwork will help you align your responses during any interviews or discussions.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since the role involves building relationships with customers, being able to convey information clearly and confidently will set you apart.
✨Tip Number 3
Prepare examples of how you've successfully managed customer queries or disputes in the past. This will demonstrate your problem-solving abilities and experience in a customer service role.
✨Tip Number 4
Get comfortable with Microsoft Office, particularly Excel, as you'll need to manage account information effectively. Consider brushing up on any relevant functions that could aid in data management.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and credit control. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the responsibilities of a Credit Controller, such as relationship building and organisational skills.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed customer relationships or worked towards targets and KPIs. This will show that you have the necessary background for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Credit Controller role.
How to prepare for a job interview at Wolseley Group
✨Research the Company
Before your interview, take some time to learn about Wolseley Group. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate questions related to credit control and customer service. Be ready to discuss your experience with debt collection, handling disputes, and working towards targets. Use specific examples from your past roles to illustrate your skills.
✨Showcase Your Communication Skills
As a Credit Controller, you'll need to build relationships with customers. During the interview, demonstrate your communication skills by being clear and concise in your responses. Practice active listening to ensure you understand the interviewer's questions.
✨Highlight Your Organisational Skills
Mention your ability to manage multiple accounts and keep track of important information. Discuss any tools or methods you use to stay organised, as this is crucial for success in a credit control role.
