Contract Manager

Overview

Contract Manager – Cardiff – Burdens, part of the Wolseley Group. Competitive salary + bonus + excellent benefits. We are Burdens, a leading specialist trade merchant across the UK and Ireland, focused on developing skills and careers through the Wolseley Talent Guild.

As a Contract Manager based in Cardiff you’ll be responsible for managing and driving the infrastructure agenda and objectives, supporting the team and key accounts, and setting priorities.

Responsibilities

• Managing and driving infrastructure agenda and objectives via single point of contact (SPOC)
• Being a point of escalation by supporting the team/regional/key accounts/branches/customers
• Setting and driving immediate and long term priorities
• Creating and maintaining cross-functional relationships with Category Management, E-Solutions & Multichannel, Branch network, and Business
• Managing and maintaining multi-level relationships with Key Account Managers, Department Managers, Supplier Representatives, and Customers

This is a full-time, permanent role working 40 hours per week, Monday to Friday, between 8am – 5pm.

Qualifications / Skills

• Self-motivation
• Sound commercial awareness
• Good written and verbal communication
• Strong to excellent customer service skills
• Knowledge of the construction or utilities sector and role of merchants
• Computer literate – including Microsoft Excel
• Team management experience

Benefits

Annual leave increasing with length of service, a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave, and access to online and high street discounts. Free healthcare access, YuLife app, Cycle to Work scheme, and more.