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- Tasks: Coordinate deliveries, manage orders, and support showroom operations.
- Company: Join C.P Hart, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, free parking, and wellness perks.
- Why this job: Build your career with a supportive culture and opportunities for growth.
- Qualifications: Strong organisational and communication skills; customer service experience preferred.
- Other info: Full-time role, Monday to Friday, 37.5 hours a week.
The predicted salary is between 28800 - 43200 £ per year.
Salary:
Competitive Salary + Bonus + Excellent Benefits
Client Support Coordinator – Wolseley Group – C.P Hart
So, who are we? We are C.P Hart part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including…
Annual leave (increasing with length of service), free parking, a generous pension scheme (matched up to 9%), the potential to earn bonuses, enhanced maternity/adoption leave, and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Client Support Coordinator based in our Amersham showroom, you’ll be responsible for:
- Coordinate and manage delivery processes, ensuring a smooth handover with consultants, engaging clients, and setting viable delivery dates.
- Oversee payments and credit accounts, ensuring accurate processing in line with Sales Ledger procedures.
- Monitor and manage orders proactively, addressing purchase order issues, tracking progress, and updating clients as needed.
- Support showroom operations, assisting with administration, liaising with clients, and collaborating with sales consultants.
This is a full time, permanent role working Monday-Friday, 37.5 hours a week.
And here’s what we’d like you to have:
- Organisational and communication skills to coordinate deliveries and engage clients proactively
- Practical experience in order management, logistics, or customer service is preferred
- Strong customer service and relationship building skills
- Strong project management and organisation skills
- Professional and confident individual
We look forward to receiving your application!
#ACMM50 #J-18808-Ljbffr
Client Support Coordinator employer: Wolseley Group
Contact Detail:
Wolseley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Coordinator
✨Tip Number 1
Familiarise yourself with the Wolseley Group and C.P Hart's values and mission. Understanding their commitment to customer service and employee development will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any relevant experience in logistics or customer service during your conversations. Be prepared to share specific examples of how you've successfully managed orders or improved client relationships, as this will demonstrate your capability for the Client Support Coordinator role.
✨Tip Number 3
Network with current or former employees of C.P Hart or the Wolseley Group on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 4
Prepare thoughtful questions about the role and the company during your interview. Asking about their approach to client engagement or how they support employee development shows your enthusiasm and helps you stand out as a candidate who is serious about contributing to their success.
We think you need these skills to ace Client Support Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Client Support Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in order management, logistics, or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your organisational and communication skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your ability to coordinate deliveries and engage clients effectively. Make sure to convey your understanding of the company's values and how you can contribute to them.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Client Support Coordinator role.
How to prepare for a job interview at Wolseley Group
✨Showcase Your Organisational Skills
As a Client Support Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully coordinated deliveries or managed orders, highlighting your organisational prowess.
✨Emphasise Communication Abilities
Effective communication is key in this role. Be ready to discuss how you've engaged with clients and resolved issues in previous positions. Practising clear and concise responses will help you convey your thoughts effectively during the interview.
✨Demonstrate Customer Service Excellence
This position requires strong customer service skills. Think of specific instances where you went above and beyond for a client. Sharing these stories will illustrate your commitment to building relationships and ensuring client satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Prepare for scenarios related to order management or delivery coordination, and think through how you would handle potential challenges to show your proactive approach.