At a Glance
- Tasks: Manage customer orders and ensure smooth communication throughout projects.
- Company: Join Neville Lumb, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with no weekend work and great career development opportunities.
- Why this job: Be the key contact for customers and make a real difference in their experience.
- Qualifications: Customer-focused with strong problem-solving and communication skills.
The predicted salary is between 28800 - 43200 £ per year.
We are Neville Lumb, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Senior Sales Support Coordinator based in Branston, Burton on Trent, you’ll be responsible for:
- Accurately and professionally manage our customer orders in terms of purchasing and supplying to the customer to meet their expectations.
- Be the main point of contact for our customers and manage that communication.
- Manage any issues with the projects you are looking after and resolve.
- Provide clear communication to our customers regarding lead times, call off’s deliveries, stock availability, credit limits, returns, project updates and other relevant information.
- Organise product to be in stock in a timely manner ready for customer call offs.
- Manage the call offs to meet the customer expectations for delivery times.
This is a full time role working 40 hours a week – Monday - Friday 08:00-17:00 with 1hrs break. No weekend work required.
Qualifications:
- Customer focused.
- Problem solving ability relating to customer service.
- PC literate.
- Excellent communication skills.
- Excellent organizational skills.
- Excellent administration skills.
- Experience of working in a pressurized environment.
- Proven customer service background.
We look forward to receiving your application!
Project Coordinator in Branston employer: Wolseley Group
The Wolseley Group is an excellent employer, offering a dynamic work environment in Brimsdown where teamwork and employee well-being are prioritised. With competitive salaries, bonuses, and comprehensive benefits including healthcare and a pension scheme, employees are supported in their professional growth while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Project Coordinator in Branston
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Project Coordinator role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you can fit into their team and contribute to their goals. Tailor your answers to reflect their values and mission!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We suggest focusing on your problem-solving skills and customer service experience, as these are key for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Project Coordinator in Branston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Project Coordinator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Neville Lumb. Share specific examples of how you've managed customer orders or resolved issues in the past.
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your excellent communication skills. Keep your language clear and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Wolseley Group
✨Know the Company Inside Out
Before your interview, take some time to research Neville Lumb and the Wolseley Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Project Coordinator, you'll be the main point of contact for customers. Prepare examples from your past experiences where you've successfully managed customer expectations or resolved issues. Highlighting your problem-solving abilities will make you stand out.
✨Demonstrate Organisational Skills
This role requires excellent organisational skills. Be ready to discuss how you prioritise tasks and manage multiple projects simultaneously. You could even bring a brief example of a project you coordinated, detailing how you kept everything on track.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for project management, or how success is measured in this role. This shows that you're engaged and thinking about how you can contribute to the team.
