At a Glance
- Tasks: Assist customers at the trade counter, provide quotes, and manage order updates.
- Company: Join Wolseley Group, a leader in the trade industry.
- Benefits: Enjoy competitive salary, bonuses, pension contributions, and health resources.
- Other info: Fixed-term contract with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Strong customer service skills and some warehousing experience required.
The predicted salary is between 25000 - 32000 € per year.
Wolseley Group is looking for a full-time trade counter assistant in Birmingham, England. This 6-month fixed-term contract role involves:
- Answering customer calls
- Providing quotations
- Updating order information
- Performing various warehousing duties
Ideal candidates possess strong customer service skills, a positive attitude, and some warehousing experience. In addition to a competitive salary, the role offers benefits including bonuses, pension contributions, and access to health resources.
Trade Counter Sales & Quotes Specialist in Birmingham employer: Wolseley Group
Wolseley Group is an excellent employer, offering a supportive work culture that values customer service and teamwork. Located in Birmingham, employees benefit from competitive salaries, bonuses, and pension contributions, alongside opportunities for personal and professional growth within a dynamic environment. Join us to be part of a company that prioritises employee well-being and fosters a positive atmosphere for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales & Quotes Specialist in Birmingham
✨Tip Number 1
Get to know the company! Research Wolseley Group and understand their values and services. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you’ve gone above and beyond to assist someone.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly to the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Trade Counter Sales & Quotes Specialist in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share some examples that showcase your positive attitude and problem-solving skills.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Trade Counter Sales & Quotes Specialist role. Mention specific skills and experiences that relate directly to the job description, like your warehousing experience or any relevant quotes you've handled.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long-winded sentences. Remember, we’re looking for clarity as much as content!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to fill out all the necessary details in one go. Plus, it shows us you’re serious about joining the Wolseley Group team!
How to prepare for a job interview at Wolseley Group
✨Know Your Products
Familiarise yourself with the products and services offered by Wolseley Group. Being able to discuss specific items or services during the interview will show your enthusiasm and understanding of the role.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've successfully handled difficult customers or provided exceptional service, as this role heavily relies on strong customer interaction.
✨Show Your Team Spirit
Since the job involves working closely with others, be ready to discuss how you collaborate in a team. Share experiences that highlight your positive attitude and ability to support colleagues in a busy environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and the company.
