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- Tasks: Engage with customers, provide product knowledge, and manage orders efficiently.
- Company: Wolseley Canada is a top wholesale distributor in plumbing and HVAC/R products.
- Benefits: Enjoy paid benefits, career development, discounts, and a day off on your birthday!
- Why this job: Join a supportive team where you can grow, learn, and make an impact.
- Qualifications: Previous sales or customer service experience in wholesale is essential.
- Other info: This is an evergreen posting for future opportunities in Southwestern Ontario.
The predicted salary is between 24000 - 36000 £ per year.
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Counter Sales Associate – Evergreen, London
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Client:
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
72a4c6c00261
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.
Join the Pros!
Join Our Talent Pool for Future Opportunities!
We are always looking for top talent to join our team! This is an evergreen job posting, meaning we are proactively building a pool of qualified candidates for critical positions that may become available in the future.
By applying, you will be considered for upcoming opportunities in Southwestern Ontario. If a role matching your skills and experience becomes available, our recruitment team will reach out to discuss next steps.
We encourage you to submit your application and express your interest in being part of our growing team!
What’s in it for you?
- Regular business hours Monday to Friday
- Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
- Career development and training opportunities
- Life insurance, disability and wellness program
- Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
- Paid vacation and sick time and day off on your birthday!
- Bonus programs that include annual performance and profit sharing
- Employee discounts on top brands of plumbing and HVAC/R products
- Education reimbursement for employees
- Employee referral program
- Safety shoe reimbursement
What you will do:
- As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner
- Respond to customers in a timely manner in person, by phone or email
- Prepare small order quotations on urgent contracting jobs
- Pick customer orders from warehouse
- Perform necessary product research in catalogues and online
- Verify all items are available for the customer as ordered and scheduled
- Responsible for building positive relationships with customers and associates
- Take initiative to maintain stock of the counter area as needed
- Offer help and assistance in the warehouse if required
What you will bring:
- Previous technical experience in sales or customer service in wholesale or distribution required
- Local market knowledge with HVAC and Plumbing will be an asset
- General computer skills including Microsoft Office required. Experience with AS400 an asset.
- Must have exceptional customer service and professional communication skills
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Counter Sales Associate - Evergreen employer: Wolseley Canada Inc.
Contact Detail:
Wolseley Canada Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales Associate - Evergreen
✨Tip Number 1
Familiarise yourself with the HVAC and plumbing industry. Understanding the products and services offered will not only boost your confidence but also help you engage more effectively with potential customers.
✨Tip Number 2
Network with professionals in the industry. Attend local trade shows or join relevant online forums to connect with others who work in HVAC and plumbing. This can provide valuable insights and may even lead to job referrals.
✨Tip Number 3
Practice your customer service skills. Since this role requires exceptional communication, consider role-playing scenarios with friends or family to enhance your ability to handle various customer interactions.
✨Tip Number 4
Stay updated on the latest trends and technologies in the HVAC and plumbing sectors. This knowledge will not only impress potential employers but also demonstrate your commitment to the field.
We think you need these skills to ace Counter Sales Associate - Evergreen
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Counter Sales Associate position. Tailor your application to highlight relevant experience in sales or customer service, especially in wholesale or distribution.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous technical experience you have in sales or customer service, particularly within the HVAC and plumbing sectors. Use specific examples to demonstrate your skills and achievements.
Showcase Customer Service Skills: Since exceptional customer service is crucial for this role, make sure to include examples of how you've successfully interacted with customers in the past. Highlight your professional communication skills and ability to build positive relationships.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Wolseley Canada Inc.
✨Research the Company
Before your interview, take some time to learn about Wolseley Canada. Understand their products, services, and company culture. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Counter Sales Associate, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will demonstrate your ability to build positive relationships with customers.
✨Prepare for Technical Questions
Given the technical nature of the role, be ready to discuss your knowledge of HVAC and plumbing products. Brush up on relevant terminology and be prepared to explain how your previous experience aligns with the requirements of the job.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team you'll be working with, opportunities for career development, or the company's approach to customer service. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
