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For Companies At a Glance
- Tasks: Engage with customers, provide product knowledge, and manage orders efficiently.
- Company: Wolseley Canada, a leading distributor in plumbing and HVAC products.
- Benefits: Comprehensive benefits, paid vacation, and employee discounts from day one.
- Why this job: Join a supportive team and grow your career in a dynamic environment.
- Qualifications: Experience in sales or customer service, with strong communication skills.
- Other info: Enjoy regular hours, training opportunities, and a fun workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career.
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC / R, waterworks and industrial products in the country and working here means a network of possibilities, a place you are valued and a higher standard.
What’s in it for you?- Regular business hours Monday to Friday
- Comprehensive benefits with premiums fully paid for by the company for the "Core" package starting the first day of employment.
- Career development and training opportunities
- Life insurance, disability and wellness program
- Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
- Paid vacation and sick time and day off on your birthday!
- Bonus programs that include annual performance and profit sharing
- Employee discounts on top brands of plumbing and HVAC / R products
- Education reimbursement for employees
- Employee referral program
- Safety shoe reimbursement
- As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner
- Respond to customers in a timely manner in person, by phone or email
- Prepare small order quotations on urgent contracting jobs
- Pick customer orders from warehouse
- Perform necessary product research in catalogues and online
- Verify all items are available for the customer as ordered and scheduled
- Responsible for building positive relationships with customers and associates
- Take initiative to maintain stock of the counter area as needed
- Offer help and assistance in the warehouse if required
- Previous technical experience in sales or customer service in wholesale or distribution required
- Local market knowledge with HVAC and Plumbing will be an asset
- General computer skills including Microsoft Office required. Experience with AS400 an asset.
- Must have exceptional customer service and professional communication skills
Counter Sales Associate employer: Wolseley Canada Inc.
Contact Detail:
Wolseley Canada Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales Associate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wolseley Canada. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think about how you can demonstrate your exceptional communication skills. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your technical knowledge! Brush up on HVAC and plumbing basics. Being able to speak confidently about these topics will set you apart from other candidates and show that you’re ready to hit the ground running.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, it’s super easy to do!
We think you need these skills to ace Counter Sales Associate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Counter Sales Associate role. Highlight your relevant experience in sales or customer service, especially in plumbing or HVAC. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, just like we do with our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Wolseley Canada Inc.
✨Know Your Products
Familiarise yourself with the plumbing and HVAC products that Wolseley Canada offers. Being able to discuss specific items or answer questions about them will show your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of situations where you resolved issues or built strong relationships, as this is crucial for a Counter Sales Associate.
✨Research the Company Culture
Understand Wolseley Canada's values and mission. Be ready to discuss how your personal values align with theirs, especially regarding pride in work and supporting critical industries.
✨Practice Professional Communication
Since communication is key in this role, practice articulating your thoughts clearly and professionally. You might even want to do a mock interview with a friend to get comfortable with the format.
