Civil Enforcement Officer in Warwick

£27,709 - £29.542 per annum plus 1% shift allowance pro rata

Warwick District Council

About us

Here at Warwick District Council, we pride ourselves on the fact that we offer you a great place to work. We achieve our goals by recruiting and retaining motivated, empowered and flexible staff. We are committed to training and development, and we encourage a healthy work-life balance.

We offer the rewards and benefits that make it a great place to work.

People like you

We offer a wide range of career opportunities at every level of the organisation. From apprenticeships to senior management, permanent to fixed term contracts or part-time working, we have something for everyone.

Recruitment context

DBS (Disclosure and Barring Service) – We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff and volunteers to share this commitment. This post is subject to a Standard DBS check.

This post is based at/from our offices within Warwick District and is not suitable for home or hybrid working.

Civil Enforcement Officer

£27,709 - £29.542 per annum plus 1% shift allowance pro rata

21 Hours per week over a 7 Day Rota - 1 Permanent Post

Responsibilities

• Issue Penalty Charge Notices (PCNs) to vehicles that are parked in contravention of the WDC off street parking regulations.
• Record evidence and observations to monitor vehicles parking.
• Report any defects to equipment, signage, parking furniture or road/bay markings in our car parks, so we can arrange for a prompt repair.
• Report any anti-social behaviour problems or activity in our off street car parks.
• Report abandoned vehicles to management.
• This role suits someone who enjoys working outdoors, to act as a high profile 'Council Ambassador' engaging with the public, in a confident and friendly manner, sometimes in difficult situations. The team deal with enquiries from members of the public and in addition to Parking enquiries may support other council departments.
• This will involve lots of walking and a good standard of fitness is required so please consider this before you apply. They will need to have a fair and consistent approach towards vehicles contravening the parking restrictions and have the ability to liaise with CCTV, the Police and other Council departments/stakeholders to deal with a variety of anti-social behaviour that may arise in our car parks.
• Applicants must hold a full UK driving licence.

Overview Of Team

The Parking Service operates 7 days a week including bank holidays with the main operational hours focusing between 08:00hrs until 18:00hrs with some ad hoc early morning patrols starting 07:00hrs and evenings until 22:00hrs. The job holder will be required to work a shift Rota system during the hours of operation to deliver the service to the district.

The candidate must be confident to work alone with minimal supervision, make decisions without direction at times, reliable, conscientious, self-motivated, flexible and trustworthy.

The job holder will be based in three locations in towns across the district. At times they will be expected to travel between these towns at short notice and therefore a full driving license is required to comply with these requests and operational duties.

There is 1 part time post available.

Contact Information

Name: Jamie Hill

Job Title: Parking Services Team Leader

Email: Jamie.Hill@warwickdc.gov.uk

Telephone: 07809 311158

or

Name: Neil Bridges

Job Title: Parking Services Manager

Email: Neil.Bridges@warwickdc.gov.uk

Telephone: 07776 234347

Closing date: 01/11/26

Internal Interview dates

Thursday 12th November 2026

Friday 13th November 2026

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the essential criteria for the post. By 'essential criteria' we mean that you must provide us with evidence in your application form which demonstrates that you meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification. To be considered under the Guaranteed Interview Scheme (GIS), applicants must disclose that they have a disability and would like to be considered for the scheme.

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