Tenant Insight & Service Improvement Lead in Oldbury

Tenant Insight & Service Improvement Lead in Oldbury

Oldbury Full-Time On-site
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Sandwell Metropolitan Borough Council is seeking a Tenancy Insight Manager to lead the Housing Management team. You will shape customer insight, performance and compliance to influence decisions and improve tenant outcomes.

You will guide a specialist team, translate insights into service improvements and drive housing strategies, consultation responses and policy development. The role is hybrid with both office-based and remote work.

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Tenant Insight & Service Improvement Lead in Oldbury employer: Wollborg Michelson Personnel Service Inc

Herefordshire Council is an excellent employer, offering a supportive work culture that values flexibility and employee growth. As a Treasury-Focused Corporate Finance Accountant, you will play a crucial role in strategic financial management while benefiting from opportunities for professional development and a collaborative team environment.

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Contact Details:

Wollborg Michelson Personnel Service Inc Recruitment Team