Housing Complaints & Service Improvement Officer (Hybrid) in Oldbury

Housing Complaints & Service Improvement Officer (Hybrid) in Oldbury

Oldbury Full-Time On-site
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Sandwell Metropolitan Borough Council is seeking a Housing Resolutions Officer to join the Housing Resolutions Team. You will investigate customer complaints, deliver remedies, and drive service improvements across housing services.

In a hybrid 37-hour week role, you will manage a caseload, communicate clearly with customers and stakeholders, contribute to a sensitive, effective complaints process that improves outcomes for residents, and require excellent customer service and problem-solving

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Housing Complaints & Service Improvement Officer (Hybrid) in Oldbury employer: Wollborg Michelson Personnel Service Inc

Herefordshire Council is an excellent employer, offering a supportive work culture that values flexibility and employee growth. As a Treasury-Focused Corporate Finance Accountant, you will play a crucial role in strategic financial management while benefiting from opportunities for professional development and a collaborative team environment.

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Contact Details:

Wollborg Michelson Personnel Service Inc Recruitment Team