Herefordshire Council is seeking a motivated Complaints Officer to join the Governance and Law Team in Hereford. You will be the primary contact for residents, handling complaints, information requests and feedback within required timescales to maintain service standards.
In this role you will record interactions in the CRM, analyse trends, support policy development and collaborate with managers, elected members and partners to improve outcomes in a public-sector setting.
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Public Complaints Officer - Part-Time & Service Improvement in Hereford employer: Wollborg Michelson Personnel Service Inc
Herefordshire Council is an excellent employer, offering a supportive work culture that values flexibility and employee growth. As a Treasury-Focused Corporate Finance Accountant, you will play a crucial role in strategic financial management while benefiting from opportunities for professional development and a collaborative team environment.
Contact Details:
Wollborg Michelson Personnel Service Inc Recruitment Team
