Birmingham City Council
Deputy Registrar
Permanent
Grade B £29,542 - £35,570
Consultation grade - subject to formal evaluation under the Equal Pay Programme
Working 36.5 hours per week (variable working hours including weekends and bank holidays as required)
Be part of a vital public service at a time of local and national transformation. Birmingham Register Office is the largest and most diverse registration district in the country, delivering essential statutory services at key moments in people’s lives — from the joy of births and marriages to the sensitivity of registering deaths.
We are looking for a professional, adaptable and forward-thinking individual to join our team as a Deputy Registrar. This is a unique opportunity to contribute to a service that is both deeply rooted in statutory responsibility and evolving to meet future national expectations.
Why this role matters
The Registration Service is entering a period of significant change and modernisation.
Delivers essential statutory services to the public.
Supports digital transformation and evolving customer expectations.
Helps shape a flexible and progressive Register Office.
What You Will Do
- Register births, deaths, marriages and civil partnerships.
- Provide a high-quality and compassionate service.
- Maintain accurate statutory records.
- Support and train colleagues.
- Assist in modernising our service delivery.
- Work flexibly, including weekends and emergencies when required.
What You Will Need To Be Able To Demonstrate
- Experience in a customer-facing role.
- Strong organisational and accuracy skills.
- Excellent communication skills.
- IT confident and able to use systems and spreadsheets.
- Ability to work under pressure.
- Willingness to learn and develop.
- Flexible and adaptable in approach.
- Experience in registration services is highly desirable but not essential. Applicants from customer service, administrative, legal or regulated environments are encouraged to apply.
What We Offer In Return…
- Membership of West Midlands Pension Fund – with generous employer contributions
- Enhanced Holiday Entitlement – 30 days, increasing with length of service
- My Rewards Scheme – access to over 800 brands providing discounts and savings
- Health and wellbeing support – independent and confidential employee assistance and counselling
Job Description And Person Specification
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
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Deputy Registrar, Reg of Bth Dth & Mrg in Birmingham employer: Wollborg Michelson Personnel Service Inc
Herefordshire Council is an excellent employer, offering a supportive work culture that values flexibility and employee growth. As a Treasury-Focused Corporate Finance Accountant, you will play a crucial role in strategic financial management while benefiting from opportunities for professional development and a collaborative team environment.
Contact Details:
Wollborg Michelson Personnel Service Inc Recruitment Team
