Grade C - £36,581 - £45,529
Consultation grade - subject to formal evaluation under the Equal Pay Programme
Working 36.5 hours per week
Join our team and play a key role in supporting governance, performance, service improvement and customer-focused delivery across the Council. As a Business Support Coordinator, you will provide coordination and support across Governance & Compliance, Complaints & Service Improvement, and Business Planning & Performance. Working with colleagues across the organisation, you will help ensure statutory compliance, support service improvement activities, analyse performance information and contribute to effective business planning.
Birmingham City Council,
Business Support Coordinator
Permanent
Grade C - £36,581 - £45,529
Consultation grade - subject to formal evaluation under the Equal Pay Programme
Working 36.5 hours per week
Join our team and play a key role in supporting governance, performance, service improvement and customer-focused delivery across the Council.
As a Business Support Coordinator, you will provide coordination and support across Governance & Compliance, Complaints & Service Improvement, and Business Planning & Performance. Working with colleagues across the organisation, you will help ensure statutory compliance, support service improvement activities, analyse performance information and contribute to effective business planning.
Key Responsibilities
- Coordinate governance, compliance, FOI and Subject Access Request processes.
- Support the investigation and management of complaints, enquiries and service improvement activities.
- Contribute to business planning, performance monitoring and reporting.
- Analyse information, identify trends and help develop improvement actions.
- Build effective relationships with managers and corporate teams to support service delivery.
Essential Skills & Experience
- Exceptional administration skills
- Experience coordinating governance, compliance, complaints, business planning or performance activities.
- Ability to collate, analyse and present information clearly, including producing reports and recommendations.
- Strong organisational skills with the ability to manage competing priorities and deadlines.
- Excellent communication and stakeholder engagement skills
- Ability to work independently and build effective working relationships across an organisation.
- Good IT skills and experience using business systems and performance data
If you are organised, analytical and committed to driving continuous improvement and excellent customer outcomes, we’d love to hear from you.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.
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Business Support Co-ordinator, Improvement and Support City Operations in Birmingham employer: Wollborg Michelson Personnel Service Inc
Herefordshire Council is an excellent employer, offering a supportive work culture that values flexibility and employee growth. As a Treasury-Focused Corporate Finance Accountant, you will play a crucial role in strategic financial management while benefiting from opportunities for professional development and a collaborative team environment.
Contact Details:
Wollborg Michelson Personnel Service Inc Recruitment Team
