At a Glance
- Tasks: Lead daily operations in planning, logistics, customer service, and payment processing.
- Company: Join Wolfson Brands, a global leader in fitness and wellbeing innovation.
- Benefits: Enjoy flexible hours, private healthcare, generous leave, and a wellbeing programme.
- Other info: Open to applicants who align with our values, even if you don't meet all qualifications.
- Why this job: Be part of a supportive community that values growth, creativity, and happiness.
- Qualifications: 2-4 years in operations or logistics, with e-commerce experience preferred.
The predicted salary is between 36000 - 60000 £ per year.
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Over the last 18 years Wolfson Brands has developed an award-winning catalogue of globally recognised industry leading fitness, health and wellbeing brands.Fro m in-house brandingtomarketing through ourvery own Network (FanFuel), we c hallen ge the industry norm with unparalleled innovation bound with creativity.
We are innovators in brand, marketing, product and culture. Creating inspiration, we never stop exploring the possible and see evolution as a key part o f the journey to unlocking happiness. We do this together, we are a community, we practise humility, we strive to help ourselves and others Live Life Better. We push to be the difference. We are Wolfson.
It’s been an incredible adventure. We’re excited for what comes next.
What can you expect from us? Aside from the recognition, reward and incentives we provide for our team, there’s so much more to life with Wolfson.
Working with us, your voice will be heard, you’ll grow, learn and be encouraged to challenge boundaries.We’ll make a positive commitment to your positive wellbeing and health, and you’ll work with a solid team who will motivate you, both personally and professionally.You’ll become part of a company that’s growing globally, and inspiring all of us to live life better!
Our Values – this is our culture.
HAPPINESS
We strive to enjoy every day, to provide that to customers, peers, family & are on that constant pursuit of happiness
COMMUNITY
We Give Back in any way we can, from the communities we operate in to ones we create - our team, our affiliates & customers
INSPIRE
We lead by example, we are pioneers, we are passionate, we are innovators.We Inspire change
HUMILITY
We are in this together.We care.We show gratitude, we have empathy for others and are respectful at all times
EXPLORE
We are inquisitive.We travel into the unknown.We believe anything is possible, be bold, have faith.
EVOLVE
We never stand still.Always moving, always learning and always leading the way
As you’d imagine, we offer all the usual perks of working with a global industry leader: individual recognition schemes, generous allowances for time off, private healthcare cover, permanent flexibility of hours and working location to name but a few.
Personal benefits and perks include :
●Generous family leave packages - family first, always.
●Private Healthcare & Dental Cover
● Flexible hours & Environment - Honesty over Hours.Life over Location
● A wellbeing programme focused on Mind, Body, Finance and Social
●The ability to give something back, with a week each year for working in the Community
●Friends and family discount on all Wolfson web stores and bands
●Recognition when we achieve great things
The Role
We are seeking a proactive and detail-oriented Operations Lead to support the day-to-day execution of our core operational functions across planning and procurement, logistics and fulfilment, customer service, and payment processing. This role is critical to ensuring that our operations run smoothly and efficiently, delivering a seamless experience for our customers while supporting the broader goals of the business.
Reporting directly to the Head of Operations , the Operations Lead will be responsible for coordinating processes, managing supplier and fulfilment relationships, and handling operational tasks with a hands-on approach. The role is key in executing and improving day-to-day activities, contributing insights, and ensuring operational continuity and accuracy.
Who are we looking for?
We believe in people. We believe in great skills, attitude and supporting you. If you’re aligned with our values, believe in our vision and are excited about the opportunity, then we’d really love to learn more about you (even if you don’t tick all the boxes) apply anyway!
This position is ideal for someone with operational experience in e-commerce, who is looking to step into a leadership role with strong growth potential.Specifically, we need someone who has
- 2–4 years of experience in operations, logistics, or supply chain roles within an e-commerce business
- Practical knowledge of order fulfilment, inventory planning, and customer service processes.
- Familiarity with e-commerce platforms (e.g., Shopify), 3PLs, and payment gateways (e.g., Stripe, PayPal).
- Understanding of operational KPIs (e.g., fulfilment times, return rates, order accuracy) and how they impact business performance.
- Comfortable working with data to identify trends, troubleshoot issues, and support decision-making.
- Flexible and adaptable to changing priorities or business needs.
- Ability to manage processes and tasks to deadline, supporting other team members.
- Strong written and verbal communication skills, with the ability to work effectively with suppliers, fulfilment partners, and internal teams.
- Experience coordinating across multiple departments and managing third-party vendors or service providers.
Salary: Up to £ 42,000 to £50,000
We value and embrace difference, and so we are of course an equal opportunity employer. We will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and ManufacturingIndustries
Wellness and Fitness Services
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#J-18808-LjbffrOperations Lead employer: Wolfson Group
At Wolfson Brands, we pride ourselves on being an exceptional employer that champions innovation and personal growth within a vibrant community. Our commitment to employee wellbeing is reflected in our flexible working environment, generous family leave packages, and comprehensive healthcare benefits, all designed to support you both personally and professionally. Join us in London, where your contributions will be valued, and you'll have the opportunity to inspire change while helping others live life better.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Lead
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Wolfson Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Wolfson Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Wolfson Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Lead
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Wolfson Group:This is your chance to really connect with the team at Wolfson Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Wolfson Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Wolfson Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Wolfson Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Wolfson Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
