The Role
The main purpose of the role is to provide high quality administrative support to a team of lawyers. The role requires excellent organisational skills, strong attention to detail, and the ability to handle confidential information with discretion. It also involves taking a proactive approach to supporting the team, anticipating needs, managing priorities effectively, and contributing to the delivery of exceptional client service.
What will you do?
- Assist with the opening, management and closing of client files, ensuring compliance with firm policies.
- Process invoices, monitor outstanding client balances and support credit control activities where required.
- Undertake a range of administrative tasks to support the efficient day‑to‑day running of the department.
- Identify opportunities to improve administrative processes and contribute to continuous improvement initiatives.
- Support diary management, including scheduling meetings, coordinating availability and organising meeting logistics.
- Proactively liaise with clients, responding promptly to enquiries and using initiative to deliver an exceptional client experience at every stage.
- Arrange travel, accommodation and training bookings for team members as required.
- Manage and prioritise your own workload to meet deadlines and support team objectives.
- Maintain accurate and compliant electronic filing systems in line with firm procedures.
What do you offer?
Skills & Attributes
- Outstanding communication and client care skills, with the ability to build trust and rapport at all levels.
- Strong time management and prioritisation abilities, ensuring deadlines are met while maintaining high-quality work.
- Exceptional attention to detail, applying a meticulous approach to case management and legal analysis.
You are able to
- Handle confidential and sensitive information with professionalism and discretion.
- Develop and maintain strong relationships with colleagues, clients, and external stakeholders.
- Thrive under pressure, managing competing priorities effectively while maintaining a high standard of work.
Professional & Technical Expertise
- Qualified by experience, with a strong academic background.
- Demonstrating the expected competencies for your level across Client, People, Technical, and Commercial Awareness, as outlined in the firm’s Pyramids of Skills and Behaviours.
- Proactive in your professional development, working towards competencies at the next level and continuously seeking growth opportunities.
Mindset & Approach
- Take ownership of your work, contributing to the firm’s success and driving positive outcomes.
- Are adaptable and embrace change, demonstrating a solutions-focused mindset.
- Commit to ongoing learning and development.
Hours: Monday to Friday 9am to 5pm with part-time hours across 5 days to be considered.
