At a Glance
- Tasks: Engage customers, drive sales, and promote ethical fashion in a vibrant retail environment.
- Company: Join Wolf & Badger, a B-Corp championing independent designers and responsible retail.
- Benefits: Competitive salary, generous commission, wellness perks, and 25 days holiday.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Be a brand ambassador for ethical fashion and make a positive impact.
- Qualifications: Sales skills, strong communication, and a passion for ethical design.
The predicted salary is between 28900 - 28900 £ per year.
Description
Wolf & Badger is on a mission to make retail fair.
Working to support our community of 2000+ independent designers from around the globe, we connect customers with ethically sourced fashion, design, home and beauty through our online marketplace and flagship stores in London, New York City and Los Angeles.
We are a Certified B Corporation, with social and environmental purpose at the core of everything we do, read more about us here .
We are seeking a Sales Associate to join our store team in London, Soho.
You will work 5+ days per week which may include one or both weekend days, subject to the rota.
This role is ideal for skilled sellers and generous commission applies.
The successful candidate will be the ultimate brand ambassador for Wolf & Badger in increasing brand awareness, driving sales and nurturing relationships with customers and brands.
Note that this is a retail role and will therefore include work on weekends, some public holidays and varied start and end times.
You will
- Educate customers on the Wolf & Badger concept and key selling points for each of our community of brands
- Develop new and maintain existing relationships with our customers and achieve sales goals
- Deliver the highest level of customer service
- Provide styling advice and drive multi-item transactions
- Assist with visual merchandising of displays, and ensure the store is maintained and in pristine condition at all times
- Work with content and marketing teams to assist with the production of relevant in-store videos, photos and other creative materials for social media
- Work with brands and events teams to help produce and execute in-store events
- Support our customer service team with store-related customer inquires
- Manage stock inventory and deliveries; execute the delivery and return of stock from and to our brands
- Contribute to the organisation and maintenance of the store stock room
- Foster an environment of teamwork, trust and collaboration with peers, customers and other department
This position reports to the London store management team.
Requirements
Key skills and requirements for the role
- Confident and skilled in making sales
- Well organised with sharp attention to detail
- Great inter-personal skills
- Champions small and ethical designers
- Cultivates long-term relationships with customers, going above and beyond so they have a great experience every time they shop with us.
- Excellent verbal and written communication skills
- Confident using a variety of software and strong with technology
- Kind and supportive colleague
- Must thrive under pressure and enjoy a challenge
Benefits
Benefits include
• £28,900 per annum plus a generous personal sales commission!
- 25 day holiday allowance in addition to bank holidays.
Any bank holidays worked are added back to into the paid holiday allowance and the store is closed on Christmas Day and New Year's day
- Paid volunteering leave, pet-ernity leave and heartbreak leave
- Quarterly Wellness Wallet - to spend on products and services which are meaningful to you
- Subscription to Yulife health and wellbeing app
- Opt in health insurance plan
- Cycle to work scheme
- Ample paid sick leave to support mental and physical health
- Staff discount across Wolf & Badger, in store and online
- Friendly, passionate and talented colleagues
- Meaningful work! We are a B-Corp leading the movement in responsible retail
Wolf & Badger is an equal opportunities employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
We encourage applications from people from all walks of life.
Full Time Sales Associate - Ethical Fashion in London employer: Wolf & Badger
At Wolf & Badger, we pride ourselves on being an exceptional employer that fosters creativity and innovation in the heart of Central London. Our vibrant work culture encourages collaboration and personal growth, offering employees unique opportunities to lead impactful PR campaigns and events while championing sustainability in fashion. With a commitment to work-life balance and hybrid flexibility, we empower our team to thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Sales Associate - Ethical Fashion in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Wolf & Badger, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Wolf & Badger!
We think you need these skills to ace Full Time Sales Associate - Ethical Fashion in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Wolf & Badger, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Wolf & Badger and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Wolf & Badger that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Wolf & Badger
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
