At a Glance
- Tasks: Engage customers, drive sales, and maintain store presentation while supporting events and marketing.
- Company: Join Wolf & Badger, a B Corp championing ethical fashion and supporting independent designers globally.
- Benefits: Enjoy a competitive salary, generous commission, 25 days holiday, and unique perks like pet-ernity leave.
- Why this job: Be part of a mission-driven team in a creative environment that values people and the planet.
- Qualifications: Sales experience, strong communication skills, and a passion for ethical fashion are essential.
- Other info: Work in a vibrant Soho store with opportunities for personal and professional growth.
The predicted salary is between 22000 - 29000 £ per year.
You will work 5 days per week, which may include one or both weekend days, subject to the rota. This role is ideal for people who are personable and skilled in sales, with a generous commission applied. The successful candidate will be the ultimate brand ambassador for Wolf & Badger in increasing brand awareness, driving sales, and handling relationships with customers and brands. The successful candidate will be confident in handling relationships both in-person and via digital channels. Note that this is a retail role and will therefore include work on weekends, some public holidays, and varied start and end times.,
- Develop and nurture customer relationships to drive sales and ensure repeat business.
- Educate customers on the Wolf & Badger concept and key selling points for each of our community of brands
- Deliver the highest level of customer service
- Provide styling advice and drive multi-item transactions
- Engage in visual merchandising of displays, and ensure the store is maintained and in pristine condition at all times
- Work with content and marketing teams to assist with the production of relevant in-store videos, photos, and other creative materials for social media
- Work with brands and events teams to help produce and execute in-store events
- Support our customer service team with store-related customer inquiries
- Manage stock inventory and deliveries; execute the delivery and return of stock from and to our brands
- Contribute to the organisation and maintenance of the store
- Foster an environment of teamwork, trust, and collaboration with peers, customers, and other departments
Builds and maintains long-term relationships with customers, consistently delivering exceptional service and personalised experiences.
- Confident and skilled in making sales
- Well organised with sharp attention to detail
- Great interpersonal skills
- Champions of small and ethical designers
- Excellent verbal and written communication skills
- Confident using a variety of software and strong with technology, including POS systems
- Must thrive under pressure and enjoy a challenge
Wolf & Badger is on a mission to make retail fair. Working to support our community of 2000+ independent designers from around the globe, we connect customers with ethically sourced fashion, design, home, and beauty through our online marketplace and flagship stores in London, New York City, and Los Angeles. We are a rapidly growing scale-up business, now entering an exciting new phase of growth and looking to expand our team of c.120 people currently located between London, New York, and Los Angeles. We are a Certified B Corporation, with social and environmental purpose at the core of everything we do, read more about us.
£25,650 per annum plus a very generous personal sales commission!
- Creative work environment within a multi-purpose retail, food, events, and office environment
- Excellent career opportunities in a rapidly growing international business
- Generous holiday allowance of 25 days in addition to bank holidays
- Paid volunteering leave, pet-ernity leave, and heartbreak leave
- Cycle scheme
- Working in a positive organisation for people and planet. We are a certified B Corp!
- Staff discount online and in-store across Wolf & Badger
- Quarterly Wellness Wallet – to spend on products and services that are meaningful to you
- Subscription to Yulife health and wellbeing app
- Creative work environment at our vibrant store in Soho
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Sales Associate (LON) - Full time - Ethical Fashion employer: Wolf & Badger
Contact Detail:
Wolf & Badger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (LON) - Full time - Ethical Fashion
✨Tip Number 1
Familiarise yourself with Wolf & Badger's brand values and the ethical fashion movement. Understanding their mission will help you connect with customers and demonstrate your passion for the products.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios. This will prepare you to handle various customer interactions confidently, whether in-person or online.
✨Tip Number 3
Network with current employees or others in the ethical fashion industry. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Showcase your creativity by thinking of unique ideas for in-store events or promotions that align with the brand's ethos. Presenting these ideas during your interview can set you apart from other candidates.
We think you need these skills to ace Sales Associate (LON) - Full time - Ethical Fashion
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and customer service skills. Emphasise any previous roles where you acted as a brand ambassador or worked in retail, especially in ethical fashion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for ethical fashion and your understanding of Wolf & Badger's mission. Mention specific examples of how you've successfully built customer relationships and driven sales in the past.
Showcase Your Interpersonal Skills: In your application, highlight your strong communication skills and ability to engage with customers both in-person and online. Provide examples of how you've delivered exceptional customer service in previous roles.
Demonstrate Your Organisational Skills: Mention any experience you have with inventory management or visual merchandising. Detail how you maintain a well-organised workspace and ensure that displays are appealing and effective in driving sales.
How to prepare for a job interview at Wolf & Badger
✨Show Your Passion for Ethical Fashion
Make sure to express your enthusiasm for ethical fashion during the interview. Research Wolf & Badger's mission and values, and be ready to discuss how they resonate with you. This will demonstrate that you're not just looking for any job, but are genuinely interested in contributing to their cause.
✨Demonstrate Your Sales Skills
Prepare examples of your past sales experiences where you successfully built customer relationships and drove sales. Be ready to discuss specific techniques you used to engage customers and close deals, as this role heavily relies on strong sales abilities.
✨Highlight Your Interpersonal Skills
Since the role involves a lot of customer interaction, showcase your interpersonal skills. Share stories that illustrate your ability to connect with people, handle difficult situations, and provide exceptional customer service. This will help convey that you can be a great brand ambassador.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations in a retail environment. Think about challenges you might face, such as managing stock or dealing with customer complaints, and prepare thoughtful responses that highlight your problem-solving skills.