Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to maximise income recovery for the Council.
- Company: Join Wokingham Borough Council, a top-performing local authority in England.
- Benefits: Enjoy 31 days annual leave, a pension scheme, and free gym access.
- Other info: Work in a vibrant area with excellent transport links and a supportive community.
- Why this job: Make a real impact on community welfare while developing your leadership skills.
- Qualifications: Experience in debt recovery and strong management skills required.
The predicted salary is between 46142 - 51357 £ per year.
We have an excellent opportunity for a Recovery Manager to join our Recovery Team here at Wokingham Borough Council, on a full-time, permanent basis. As Recovery Manager, you will provide strategic leadership for the Council's income recovery operations, maximising collection of Council Tax, Business Rates, Adult Social Care Debt, and Sundry Debt. You'll oversee a team of 14, support in managing a £500k staff budget, and drive recovery strategies that contribute to approximately £220m in annual collections.
This role requires decisive action on debt recovery, robust representation at Magistrates Court liability order hearings, and effective collaboration with enforcement agents, internal stakeholders, and external partners. You'll plan and monitor service performance while ensuring compliance with statutory duties and supporting vulnerable customers with appropriate welfare advice. This is a fantastic opportunity for a strategic, resilient professional with management experience and expertise in income recovery/arrears management to join our team.
Staff Benefits
- Generous Annual Leave - 31 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays
- Local Government Pension Scheme
- GP Helpline - Available 7 days a week
- Employee Assistance Programme - Including a 24/7 Your Care Helpline
- Free Eye Tests
- Flu Vaccines
- Free Onsite Gym - Located at Shute End Offices, Wokingham
- Salary Sacrifice Schemes - Including Car and Cycle to Work schemes
- Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more
- Move through Menopause Course
- Sports & Social Group Activities - Including running, football, cricket & more
- Learning & Development Opportunities
- Employee Networks
- And more!
Key Responsibilities
- Lead and manage the Recovery Team to ensure efficient, effective operational delivery
- Work with the Service Manager - Revenues & Recovery to set objectives and monitor KPIs
- Contribute to policy and procedure development
- Ensure staff training and professional development
- Make informed decisions on recovery strategies to maximise income
- Produce and interpret performance data and reports
- Build strong stakeholder relationships internally and externally
- Maintain timely and accurate workflow following the recovery timetable
- Support and guide Senior Recovery Officers, empowering them to lead confidently
Candidate Requirements
- Extensive experience in Local Taxation and Sundry Debt recovery
- Strong understanding of relevant legislation and best practice
- Confident, inspiring manager with proven leadership and development skills
- Ability to manage conflicting priorities in a fast‐paced environment
- Strategic thinker who plans ahead and drives meaningful change
- IRRV qualification desirable but not essential
Wokingham Borough Council has recently been ranked 2nd most productive council in England by the Impower Productivity Index, recognising our strong performance and efficient use of public money. Our Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We're home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
Click the link below and Apply Today! Alternatively, to arrange an informal discussion about the role, contact Becky Mortimer-Browne, Service Manager - Revenues & Recovery via Becky.Mortimer-Browne@wokingham.gov.uk (Strictly no agencies).
Closing date: Sunday 26th April 2026 at 11pm
Interview date: TBC
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre‐employment checks.
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer.
Salary range £46,142 - £51,357 per year
Recovery Manager in Wokingham employer: Wokingham Jobs
Contact Detail:
Wokingham Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Manager in Wokingham
✨Tip Number 1
Get to know the company! Research Wokingham Borough Council and understand their values, mission, and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to local taxation and debt recovery. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to income recovery and management. Think about your past experiences and how they align with the role of Recovery Manager. Confidence is key!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Recovery Manager in Wokingham
Some tips for your application 🫡
Get to Know the Role: Before you start your application, take a moment to really understand what the Recovery Manager role entails. Familiarise yourself with the key responsibilities and requirements so you can tailor your application to show how you fit the bill.
Be Specific in Your Examples: When filling out the application form, use specific examples from your past experience that demonstrate your skills in income recovery and team management. This will help us see how you can contribute to our Recovery Team.
Show Your Strategic Thinking: As a Recovery Manager, strategic thinking is key. Make sure to highlight any relevant experience where you've successfully implemented recovery strategies or improved processes. We want to see how you can drive meaningful change!
Apply Through Our Website: Remember, we only accept applications through our website, so make sure you complete the online application form fully. This is your chance to shine, so don’t skip any sections and double-check for any errors before hitting submit!
How to prepare for a job interview at Wokingham Jobs
✨Know Your Stuff
Make sure you brush up on local taxation and sundry debt recovery. Understand the relevant legislation and best practices, as this will show your expertise and confidence during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and develop others, as well as how you've managed conflicting priorities in a fast-paced environment.
✨Be Data Savvy
Familiarise yourself with performance data and reporting. Be ready to discuss how you've used data to inform recovery strategies and drive meaningful change in previous roles.
✨Build Relationships
Think about how you've built strong stakeholder relationships in the past. Be prepared to share specific examples of collaboration with internal and external partners, as this is crucial for the Recovery Manager role.