At a Glance
- Tasks: Maximise collection of Council Tax and Business Rates while leading a team.
- Company: Wokingham Borough Council, committed to inclusivity and community support.
- Benefits: 28 days annual leave, local government pension, free gym access, and health support.
- Other info: Join a supportive environment with opportunities for professional growth.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in local taxation, debt recovery, and team supervision required.
The predicted salary is between 40000 - 50000 £ per year.
This job is an excellent opportunity for a Senior Recovery Officer to join our Recovery Team here at Wokingham Borough Council, on a Full-time, Permanent basis. As Senior Recovery Officer, you will proactively maximise collection of Council Tax and Business Rates revenue, housing benefit overpayments, and sundry debt by utilising the most appropriate recovery methods.
Representing the council at Magistrates Court hearings, you will lead and motivate a team of Recovery Officers while supporting those in financial difficulty through housing benefit, council tax reduction, or appropriate advice and welfare support. You'll manage a complex portfolio including attachment of earnings, charging orders, and enforcement agent instructions, while supervising a team of 12 across Local Taxation, Adult Social Care, and Sundry Debts.
Collaborating with internal and external stakeholders including Enforcement Agents, Collection Agents, CAB, and voluntary sectors, you will ensure cases for Court Hearings are prepared in accordance with the law and good practice guidelines, while maintaining accurate customer records and effective system controls.
This is a fantastic opportunity for an organised, tenacious, and professionally qualified individual with experience in local taxation and debt recovery, particularly in supervising teams, to join our team.
Staff Benefits- Generous Annual Leave – 28 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays
- Local Government Pension Scheme
- GP Helpline – Available 7 days a week
- Employee Assistance Programme – Including a 24/7 Your Care Helpline
- Free Eye Tests and Flu Vaccines
- Free Onsite Gym – Located at Shute End Offices, Wokingham
- Salary Sacrifice Schemes – Including Car and Cycle to Work schemes
Senior Recovery Officer employer: Wokingham Jobs
Wokingham Borough Council is an exceptional employer that prioritises the well-being and professional development of its staff. With a supportive work culture, generous annual leave, and access to a range of employee benefits including a Local Government Pension Scheme and free onsite gym facilities, employees are encouraged to thrive both personally and professionally. The role of Senior Recovery Officer offers a unique opportunity to make a meaningful impact in the community while leading a dedicated team in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Recovery Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the local government or recovery sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Recovery Officer role.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of local taxation and debt recovery. We suggest practising common interview questions and scenarios related to managing teams and dealing with financial difficulties. Show them you’re the organised and tenacious candidate they need!
✨Tip Number 3
Don’t forget to showcase your leadership skills! When discussing your experience, highlight how you’ve motivated teams and collaborated with stakeholders. We want to see how you can lead the Recovery Officers to success!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way, so don’t hesitate to reach out if you have any questions during the process.
We think you need these skills to ace Senior Recovery Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Recovery Officer role. Highlight your experience in local taxation and debt recovery, and don’t forget to mention any leadership roles you've had. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've maximised revenue collection or supported teams in the past. We love a good story!
Showcase Your Team Leadership Skills:Since you'll be leading a team of Recovery Officers, make sure to highlight your leadership experience. Talk about how you've motivated teams and managed complex portfolios. We’re looking for someone who can inspire others while getting results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and you’ll get all the info you need about the role and our team. Let’s get your application in!
How to prepare for a job interview at Wokingham Jobs
✨Know Your Stuff
Make sure you brush up on local taxation and debt recovery practices. Familiarise yourself with the specific laws and guidelines that govern council tax and business rates. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Leadership Skills
As a Senior Recovery Officer, you'll be leading a team. Prepare examples of how you've successfully motivated and managed teams in the past. Think about challenges you've faced and how you overcame them, as this will highlight your leadership style and problem-solving abilities.
✨Prepare for Court Scenarios
Since you'll represent the council at Magistrates Court hearings, it’s crucial to understand the court process. Be ready to discuss how you would prepare cases for court and handle any potential challenges. This shows you're proactive and know what the job entails.
✨Engage with Stakeholders
Collaboration is key in this role. Think of examples where you've worked with various stakeholders, like enforcement agents or voluntary sectors. Highlight your communication skills and how you’ve built relationships to achieve successful outcomes.
