Team Manager PACT (People Achieving Change Together) Team - Adult Social Care in Wokingham

We have an exciting opportunity for a Team Manager to lead our new PACT Team (People Achieving Change Together) within Adult Social Care at Wokingham Borough Council. This is a full time, permanent role and a rare chance to help shape a new service from the very beginning. The PACT Team will work alongside adults who may not feel able to engage with traditional services. This includes young people transitioning into adulthood, people experiencing complex or high risk circumstances, those at risk of exploitation, and individuals whose hoarding is creating serious safety concerns.

The team will hold a small caseload, allowing time to build meaningful, trusting relationships and to respond quickly and flexibly when someone is at risk or in crisis. We will work with adults who have Care Act eligible needs, or who may reach that point without early, compassionate, and relational support.

As Team Manager, you will lead and support a skilled group of practitioners to work in a trauma informed, relational, and goal focused way. You will create the conditions for safe, consistent, and compassionate practice, helping staff to understand how trauma can shape behaviour and experiences. You’ll champion approaches that prioritise safety, choice, collaboration, and respect, ensuring people are met with dignity and curiosity rather than judgement.

This is a genuine opportunity to build something new recruiting your own team, shaping practice, and creating a service that can make a lasting difference to people’s lives. We are looking for a calm, reflective and values driven leader who understands the impact of trauma, can balance care and risk thoughtfully, and can support staff through emotionally demanding work with steadiness, empathy, and confidence.

We’re a small, supportive council with big ambitions. We trust our teams, work closely together and give people space to make ideas happen. Our adult social care services were rated among the highest in the country by the CQC in 2025, with two “Outstanding” areas and a strong national score of 81%. We were also ranked the 2nd most productive council in England by the Impower Productivity Index, recognising our strong performance and efficient use of public money.

Wokingham Borough Council is proud to be part of the Social Care Future movement, supporting a vision where everyone can live in a place they call home, connected to the people and activities that matter most.

You will receive an extensive range of employee benefits including:

• Generous Annual Leave entitlement of 31 days (rising by 5 days after 5 years of continued local government service), plus bank holidays
• Local Government Pension Scheme (actual contribution details to follow)
• GP Helpline 7 days a week
• Employee Assistance Programme with a 24/7 Your Care confidential helpline
• Free Onsite Gym (located at Shute End, Wokingham)
• Salary Sacrifice Schemes – including Car and Cycle to Work
• Local & Lifestyle Discounts – savings on shopping, entertainment, restaurants, and more
• Move through Menopause Course
• Sports & Social Group Activities – running, football, cricket, and more

Key responsibilities:

• Support the team day to day. Share work fairly, use resources well and make sure statutory duties are met safely and respectfully.
• Embed Trauma Informed and Strengths‑Based practice in everyday work with people and partners.
• Provide steady, compassionate leadership.
• Create a safe and open workplace, support staff to grow and manage performance fairly.
• Work with community and voluntary partners to design better ways of working and encourage open, honest learning.
• Set clear, shared goals that link to service priorities and help the team stay focused and consistent.
• Guide staff through change with calm, supportive leadership.
• Work flexibly across Adult Social Care to meet service needs and support person centred practice.

A Social Work or Occupational Therapy qualification, with current professional registration. Experience working with people who need different approaches to engagement, and a track record of achieving positive outcomes. Experience working in multi‑agency settings and confidence building strong partnerships. A commitment to relational, Trauma Informed and Strengths Based practice, with a good understanding of how trauma shapes behaviour and daily life. Able to bring empathy, clarity and calm leadership to challenging or high risk situations, keeping safety and wellbeing at the centre. Open, honest and grounded in communication, with the ability to support and guide staff through complex decisions. Experience in adult social care, health or a related field, with the confidence to lead and support others. A driving licence or ability to travel as needed.

Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We’re home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.

Wokingham Borough Council has committed to becoming a Marmot borough to embed prevention, early intervention and address inequalities in all aspects of our work. This is especially important given the significant and continued growth of our Borough and the diversity of its residents.

If you’re passionate about leading people and creating safe, respectful and empowering support for adults in our community, we’d love to hear from you.

Interview date: w/c 27th April 2026 (subject to change)

If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.

Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.

Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer.

How to apply

Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.