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- Tasks: Support library operations and deliver excellent customer service in a dynamic environment.
- Company: Join Wokingham Borough Council, a vibrant community-focused employer.
- Benefits: Enjoy generous leave, pension scheme, wellbeing support, and local discounts.
- Why this job: Be part of an evolving library service that impacts the community positively.
- Qualifications: Experience in customer service or public libraries is a plus.
- Other info: Flexible part-time hours with opportunities for career growth.
The predicted salary is between 28598 - 31023 £ per year.
We have an exciting opportunity for an experienced and highly motivated Senior Library Assistant to help deliver our popular library service which is constantly evolving to meet the changing needs of our communities. We deliver traditional library services as well as new digital technologies, and also support the delivery of wider council services.
This is a permanent post, working an average of 19 hours over a three week rota which includes Saturdays. The role is initially based at Wokingham Library, and the hours worked will be focused around library opening hours. The successful candidate will require excellent communication skills and take responsibility for the day to day operation of the library, delivering excellent customer service and supporting the Library and Community Area Lead in managing the site and staff, and implementing change across the team. The successful candidate will also be required to cover other libraries, so must be willing to travel.
General experience of working in a public library or similar customer service environment would be an advantage, however most important is the ability to deliver excellent customer care. An understanding of library policy at a local and national level would also be an advantage. The post involves regular lone working, as well as evening and weekend work. The role is based at Wokingham Library, but the post holder will be required to work at other sites across the borough.
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
- A generous annual leave entitlement of 27 days (rising to 32 days after 5 years continued local government service), plus Bank Holidays
- Enrolment to an excellent local government pension scheme
- An employee assistance programme including 24/7 wellbeing helpline
- A range of local & lifestyle discounts
- Use of a free onsite gym (located at Shute End office)
- Salary sacrifice car & cycle to work schemes
- And much more!
Our Area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We’re home to a range of high performing schools including 69 primary and 21 secondary, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
If you’re interested in this exciting opportunity, click the link below and apply today!
Closing date: Tuesday 10th March 2026, 11pm
Interview date: TBC
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. Wokingham is an equal opportunities employer.
How to apply: Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.
Senior Library Assistant - Localities in Wokingham employer: Wokingham Borough Council
Contact Detail:
Wokingham Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Library Assistant - Localities in Wokingham
✨Tip Number 1
Get to know the library scene in Wokingham! Familiarise yourself with the local community and the services offered. This will help you connect better during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent customer care, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Network with current library staff or attend local library events. This can give you insider knowledge about the team dynamics and what they value in a Senior Library Assistant. Plus, it’s a great way to make connections!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Make sure to highlight your relevant experience and enthusiasm for the role in your application form.
We think you need these skills to ace Senior Library Assistant - Localities in Wokingham
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your experience aligns with what we're looking for, so make sure you highlight relevant skills and experiences that match the role of Senior Library Assistant.
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your ability to connect with people. Use clear and concise language in your application, and maybe share a quick example of how you've delivered great customer service in the past.
Be Specific About Your Experience: When detailing your previous roles, be specific about your library or customer service experience. We love to see how you've contributed to a team or managed responsibilities, especially in a public library setting. The more relevant details, the better!
Apply Through Our Website: Make sure to apply through our website using the link provided. We only accept applications submitted via the online form, so don’t forget to fill it out completely. This is your chance to shine, so let’s make it count!
How to prepare for a job interview at Wokingham Borough Council
✨Know Your Library Policies
Familiarise yourself with both local and national library policies. This will not only show your commitment to the role but also demonstrate your understanding of how libraries operate within the community.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about situations where you resolved issues or went above and beyond for patrons, as this is crucial for a Senior Library Assistant.
✨Be Ready for Lone Working Scenarios
Since the role involves regular lone working, be prepared to discuss how you would handle this responsibility. Share any relevant experiences that highlight your ability to work independently and manage challenges effectively.
✨Demonstrate Flexibility and Teamwork
As the position requires covering other libraries and working varied hours, emphasise your flexibility and willingness to collaborate with others. Share instances where you adapted to changing circumstances or supported team members in achieving goals.