Senior Direct Payments Lead – Hybrid Role in Wokingham

Senior Direct Payments Lead – Hybrid Role in Wokingham

Wokingham Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead reviews of Direct Payments and provide expert guidance to customers and colleagues.
  • Company: Wokingham Borough Council, committed to improving Adult Social Care services.
  • Benefits: Full-time permanent role with a hybrid working model and opportunities for professional growth.
  • Other info: Join a supportive team focused on enhancing community well-being.
  • Why this job: Make a real difference in people's lives while driving improvements in service delivery.
  • Qualifications: Experience in financial assessments and strong leadership skills required.

The predicted salary is between 31500 - 38500 Β£ per year.

Wokingham Borough Council is seeking a Senior Direct Payments Officer to join the Financial Assessments & Payments Team on a full-time, permanent basis. You will lead timely reviews of Direct Payments, provide expert guidance to customers and colleagues, and manage processing and reconciliation of Direct Payment funds.

You will deputise for the Team Manager, support complex decisions, respond to complaints, and help drive improvements in Adult Social Care service delivery.

Senior Direct Payments Lead – Hybrid Role in Wokingham employer: Wokingham Borough Council

Wokingham Borough Council is an exceptional employer, offering a dynamic work environment where collaboration and innovation thrive. As a Public Health Director, you will have the opportunity to make a meaningful impact on health equity and prevention initiatives within the community, supported by a strong leadership team dedicated to your professional growth. With a commitment to employee development and a focus on enhancing public health outcomes, this role provides a rewarding career path in a vibrant and supportive local government setting.

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Contact Details:

Wokingham Borough Council Recruitment Team

We think you need these skills to ace Senior Direct Payments Lead – Hybrid Role in Wokingham

Leadership Skills
Expertise in Direct Payments
Financial Assessment Knowledge
Customer Service Skills
Reconciliation Skills
Decision-Making Skills
Complaint Resolution Skills