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- Tasks: Lead fun outdoor activities and ensure a safe, enjoyable experience for all participants.
- Company: Join Wokingham Borough Council at the vibrant Dinton Activity Centre.
- Benefits: Enjoy generous annual leave, health support, and local discounts.
- Why this job: Make a positive impact while working flexibly in a dynamic environment.
- Qualifications: Experience in customer service and confidence with groups, especially children.
- Other info: Great opportunity for personal development and teamwork in a supportive setting.
The predicted salary is between 29540 - 32597 £ per year.
We have an excellent opportunity for a General Assistant / Instructor to join our team at Dinton Activity Centre, on a casual, zero-hours basis. As General Assistant / Instructor, you will deliver engaging land and water-based activity sessions, ensuring safe and enjoyable experiences for all participants. You'll promote health and safety standards, uphold safeguarding policies, and maintain equipment and facilities while providing a warm welcome and positive interaction with guests.
This role requires practical skills in outdoor activities, strong understanding of water safety and rescue procedures, and effective collaboration with colleagues, the events team, and country park services to ensure smooth centre operations. You will assist with evening programmes, event set-up and delivery, and commit to ongoing personal development through training and feedback while maintaining compliance with health, safety, and safeguarding requirements. This is a fantastic opportunity for a proactive, customer-focused professional with experience in activity centres, hospitality venues, or outdoor education to join our team.
Key Responsibilities- Lead outdoor activity sessions (Qualifications Required - RYA Dinghy Instructors, BCAB Paddlesport Instructor or MT Climbing Wall Instructor)
- Ensure high standards of health, safety, and safeguarding
- Welcome and support guests to enhance their experience
- Help maintain equipment and activity areas
- Support events and evening programmes
- Work flexibly, including weekends and busy periods
- Experience in a customer-facing or team-based role
- Confidence working with groups, including children and young people
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
- Generous Annual Leave – 27 days annual leave, pro-rata (rising by 5 days after 5 years of continued local government service), plus bank holidays
- GP Helpline - Available 7 days a week
- Employee Assistance Programme - Including a 24/7 Your Care Helpline
- Free Onsite Gym - Located at Shute End Offices, Wokingham
- Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more
- Move through Menopause Course
- Sports & Social Group Activities – Including running, football, cricket & more
- And more!
As a casual worker you are entitled to Annual Leave, based on the number of hours worked and will accrue Annual Leave at a rate of 14.49% of hours worked, this is subject to change. Casual workers have the opportunity to opt into our pension scheme where contributions will be deducted accordingly.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.
If you are interested in this exciting opportunity, click the link below and apply today! Alternatively, for more information or to arrange an informal discussion, please contact Mike Bennet, Team Leader via email: Mike.Bennett@wokingham.gov.uk (strictly no agencies).
Interview date: TBC
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.
We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer.
How to apply: Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.
General Assistant / Instructor – Dinton Activity Centre employer: Wokingham Borough Council
Contact Detail:
Wokingham Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant / Instructor – Dinton Activity Centre
✨Tip Number 1
Get to know the Dinton Activity Centre vibe! Visit the centre, chat with staff, and soak up the atmosphere. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your activity skills! Whether it's water safety or outdoor activities, brush up on your practical skills. Being able to demonstrate your expertise can really set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at local events. They might share insider tips or even put in a good word for you when it comes to hiring decisions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest updates and opportunities at Wokingham Borough Council.
We think you need these skills to ace General Assistant / Instructor – Dinton Activity Centre
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for outdoor activities and working with people shine through. We love seeing candidates who are genuinely excited about the role and can bring that energy to Dinton Activity Centre!
Tailor Your Application: Make sure to customise your application to highlight relevant experience, especially in customer-facing roles or outdoor education. We want to see how your skills align with what we do at the centre, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your answers are easy to read and understand. This helps us get a quick grasp of your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved. We can’t wait to hear from you!
How to prepare for a job interview at Wokingham Borough Council
✨Know Your Activities
Familiarise yourself with the specific land and water-based activities offered at Dinton Activity Centre. Be ready to discuss your experience leading similar sessions and how you ensure safety and enjoyment for participants.
✨Showcase Your Customer Service Skills
As a General Assistant / Instructor, you'll be interacting with guests regularly. Prepare examples of how you've provided excellent customer service in previous roles, especially in outdoor or activity settings.
✨Understand Health and Safety Protocols
Brush up on health and safety standards relevant to outdoor activities. Be prepared to explain how you would uphold these standards and respond to emergencies, showcasing your knowledge of water safety and rescue procedures.
✨Demonstrate Flexibility and Teamwork
This role requires working flexible hours and collaborating with various teams. Think of instances where you've successfully worked as part of a team or adapted to changing circumstances, and be ready to share those stories.