Electoral Services Officer

Electoral Services Officer

Wokingham Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support elections and voter registration, making a real impact in your community.
  • Company: Join Wokingham Borough Council's dynamic Electoral Services team.
  • Benefits: Generous leave, local government pension, wellness support, and gym access.
  • Why this job: Be part of the democratic process and boost civic engagement.
  • Qualifications: Strong attention to detail, customer service skills, and teamwork.
  • Other info: Flexible hours with opportunities for career growth.

The predicted salary is between 30000 - 42000 £ per year.

Overview

Electoral Services Officer – Full Time/Part TimeFull-time (37 hours per week) until March 2026, followed by part-time (22 hours per week) thereafter.We have an excellent opportunity available for a motivated Electoral Services Officer to join our Electoral Services team, here at Wokingham Borough Council on a permanent basis.As an Electoral Services Officer, you will play an essential role in supporting the day-to-day operations related to Elections and Electoral Registration. Working closely with the Electoral Services Manager, you will assist in the planning and delivery of all local and national elections, referenda, and parish or other polls.The role also involves helping to prepare, publish, and maintain the register of electors.In addition, you will contribute to the development and implementation of initiatives aimed at increasing voter registration, improving election turnout, and encouraging wider civic engagement and participation. This is a great opportunity to play a key role in the democratic process and make a real impact in the community!This is a career graded scheme relating to job responsibility, experience, qualifications and personal performance.

Benefits

Benefits:Not only is this an excellent opportunity, but it\’s a fantastic time to join our team. You will receive an extensive range of employee benefits including: A generous annual leave entitlement of 27-28 days (rising to 32-33 days after 5 years continued local government service), plus Bank Holidays (pro rata) An excellent local government pension scheme An employee assistance programme including 24/7 wellbeing helpline A range of local & lifestyle discounts Use of a free onsite gym (located at Shute End office) Salary sacrifice car & cycle to work schemes And much more!

Key responsibilities

  • To assist in the organisation and conduct of all local and national elections, referenda and parish or other polls.
  • To assist with all office administration and answer queries via the phone, email, and face to face, some of which will be complex and require awareness of legal implications.
  • Maintaining and updating the Electoral Register, developing best practice, and contributing to continuous improvement in service delivery.
  • Assist with the organisation of all aspects of UK Parliamentary, local, parish or other elections/referendums, ensuring all statutory requirements and timetables are met.
  • Assist with the organisation and delivery of initiatives and activities to encourage electoral registration and democratic participation amongst all groups in the community.
  • Maintaining and updating the Electoral Register, developing best practice, and contributing to continuous improvement in service delivery. Attention to detail and accuracy
  • Excellent customer service skills, dealing with customers, members and officers at all levels of the council with sensitivity and tact.
  • Ability to work under pressure whilst organising your own workload and working to tight deadlines.
  • Able to work well in a team, demonstrating commitment to colleagues, team objectives and collaborative working.
  • Ability to maintain confidentiality and deal with sensitive information appropriately.

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Electoral Services Officer employer: Wokingham Borough Council

Wokingham Borough Council is an exceptional employer, offering a supportive work culture that values civic engagement and community impact. With generous annual leave, a robust pension scheme, and opportunities for professional growth, employees are encouraged to thrive both personally and professionally. The council's commitment to employee wellbeing, including access to a free onsite gym and an employee assistance programme, makes it a rewarding place to work in the heart of Wokingham.
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Contact Detail:

Wokingham Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Electoral Services Officer

✨Tip Number 1

Network like a pro! Reach out to people in the electoral services field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the latest trends in electoral services. Brush up on your knowledge about voter registration initiatives and election processes. This will show that you're genuinely interested and ready to make an impact!

✨Tip Number 3

Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and passion. Tailor your approach to each role, highlighting how you can contribute to the team and community.

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Electoral Services Officer

Attention to Detail
Customer Service Skills
Office Administration
Communication Skills
Teamwork
Time Management
Confidentiality
Problem-Solving Skills
Knowledge of Electoral Processes
Ability to Work Under Pressure
Organisational Skills
Understanding of Legal Implications
Initiative Development
Civic Engagement Promotion

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Electoral Services Officer role. Highlight your relevant experience and skills that match the job description, especially around elections and community engagement.

Show Your Passion: Let us see your enthusiasm for the democratic process! Share any experiences or initiatives you've been involved in that demonstrate your commitment to civic engagement and voter participation.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, making it easy for us to understand your qualifications and motivations.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about our team and values!

How to prepare for a job interview at Wokingham Borough Council

✨Know Your Stuff

Make sure you understand the electoral process and the specific responsibilities of an Electoral Services Officer. Brush up on local election laws, voter registration processes, and any recent changes in legislation that might affect the role.

✨Show Your Customer Service Skills

Since you'll be dealing with the public, it's crucial to demonstrate your excellent customer service skills. Prepare examples of how you've handled complex queries or sensitive situations in the past, showcasing your ability to communicate effectively and empathetically.

✨Highlight Your Attention to Detail

This role requires a keen eye for detail, especially when maintaining the Electoral Register. Be ready to discuss how you've ensured accuracy in previous roles, perhaps by sharing specific instances where your attention to detail made a difference.

✨Demonstrate Team Spirit

Collaboration is key in this position. Think of examples where you've worked well in a team, contributed to group objectives, or supported colleagues. Showing that you're a team player will resonate well with the interviewers.

Electoral Services Officer
Wokingham Borough Council
Location: Wokingham
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