Health Care Assistant - Hospice at Home

To support Patients withpalliative or end of life prognosis and their families/carers to achieve theirpreferred place of care.

To work under the supervision of RegisteredGeneral Nurses, Clinical Nurse/Paramedic Specialists to develop knowledge andexpertise in Palliative care whilst providing a timely service.

Assisting Registered GeneralNurses to manage a caseload of patients supporting with personal care visits,telephone calls, bereavement support and symptom management.

Main duties of the job

The HCA will be expected, undersupervision, to deliver high standard of personalised care and identify needsof the patients through holistic assessment.

Use their experience andknowledge of palliative care to deliver appropriate symptom control, clinicaland personal care.

To work collaboratively with the CommunitySpecialist Palliative Care Team (CSPCT), GPs and district nursing teams.

To provide supportive care topatients, their families, and carers.

To monitor patients on a dailybasis, to evaluate outcomes and adjust care plans to ensure optimumco-ordination and delivery of care.

Assist the community team withvisiting and telephone contact to patients /families as appropriate.

Advise on and facilitatebereavement support for bereaved relatives.

Undertake bereavement visits asappropriate.

To develop and maintain effectiverelationships with all members of the multi-disciplinary team to ensurecollaborative working for the benefit of patient care.

To support the development andimplementation of care pathways and patient information.

To maintain accurate and up todate patient records.

To provide a high standard ofpersonalised and on-going care for bereaved families.

To support and care for workcolleagues whilst working in an emotionally stressful environment.

To ensure that the dignity,safety, and confidentiality of all patients is respected and that all patientsreceive the highest standards of care.

About us

We are a patient centred charity that delivers palliativeand end of life care to thousands of people each year with advancedlife-limiting illnesses who live in Northwest Surrey. The Hospice also provides support to theircarers and families in patient homes, in care or nursing homes, or through itsIn-Patient Unit in the Hospice, as well as though the Bradbury WellbeingCentre. This role is an essentialcomponent in supporting and complementing the Hospice training and developmentprogrammes ensuring that the highest standards of care are implemented and thatservices meet statutory regulations and national standards.

Job responsibilities

Please see the job description attached to this advert, for the full list of duties and responsibilities.

Person Specification

Skills

• Excellent interpersonal and communication skills
• Ability to motivate and inspire others.
• Ability to form and maintain professional working relationships.
• Calm, organised, flexible, approachable, enthusiastic, and punctual.
• Good working knowledge and application of the MS Office packages.
• Effective time management and organisation skills
• Able to manage difficult situations effectively.
• Demonstrates a flexible approach to pattens of working.
• Ability to work autonomously and in a team.
• Ability to respond to changes in patient conditions
• Ability to prioritise a patients care needs
• Experience of working in a palliative care setting
• Experience of working with patients with a life limiting illness and end of life care.

Qualifications

• Care certificate, NVQ 3 (QCF Level 3 or equivalent)

Experience

• Experience of working in a multidisciplinary team
• Knowledge of palliative care or relevant experience
• Knowledge of national, regional, and local policy in relation to quality standards, targets, and improvements initiatives

Personal Qualities

• Ability to work collaboratively as part of a team.
• Self- motivated and confident approach
• Motivated, flexible, and adaptable individual
• Car driver/full driving licence
• Ability to work flexibly over a 7-day period.
• Willingness to work unsocial hours including weekends and nights if required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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