At a Glance
- Tasks: Support daily shop operations and guide volunteers to create a welcoming community space.
- Company: Join Woking & Sam Beare Hospice, a beloved local charity making a real difference.
- Benefits: Gain valuable experience in retail while contributing to compassionate care for those in need.
- Other info: Be part of a team that values inclusivity and community impact.
- Why this job: Combine your retail skills with purpose and help fund vital hospice services.
- Qualifications: Retail or customer service experience; strong organisational skills and a positive attitude.
The predicted salary is between 20250 - 24750 £ per year.
At our hospice, every role plays a part in providing exceptional care and comfort to patients and their families.
If you're caring, compassionate, and committed to making a difference, we’d love to hear from you.
Turn pre-loved treasures into vital hospice care.
Are you interested in retail, people and making a real difference in your local community?
Woking & Sam Beare Hospice is looking for an enthusiastic and organised Assistant Shop Manager to help lead our new Addlestone shop and support the continued success of our charity retail operation.
Our shops are far more than places to buy and donate goods.
They are welcoming community spaces where every sale, donation and Gift Aid sign-up helps generate the income needed to keep our hospice services running.
Retail income plays a vital role in enabling us to provide specialist palliative and end of life care for patients, carers and families across North West Surrey, both in the hospice and in people’s own homes.
In this varied and rewarding role, you will support the Shop Manager with day-to-day shop operations, guide and support our volunteers, create attractive displays, process donated stock and deliver excellent customer service.
You will help maximise sales while ensuring everyone who visits, donates or volunteers feels welcome, valued and included.
We are looking for someone with retail or customer service experience, strong organisational skills and a positive, practical approach.
You will enjoy working with people, identifying sales opportunities and contributing ideas to support the shop.
Experience of charity retail or working with volunteers would be helpful, but it is not essential.
What matters most is your commitment to excellent service and to supporting the hospice’s mission.
This is an opportunity to be part of a much-loved local charity where your work has a direct impact.
By helping our shop thrive, you will be helping to fund compassionate care for people at some of the most important and difficult moments in their lives.
If you are ready to combine retail skills with purpose, community and impact, we would love to hear from you.
We welcome applications from people of all backgrounds and are committed to providing reasonable adjustments where needed throughout the recruitment process.
Applications will be reviewed on a rolling basis and we reserve the right to close the vacancy at an earlier date.
- Woking and Sam Beare Hospice and Wellbeing Care
- Goldsworth Park Centre Woking Surrey GU21 3LGUnited Kingdom
- #J-18808-Ljbffr
Assistant Shop Manager (Addlestone) employer: Woking & Sam Beare Hospices
Woking & Sam Beare Hospice is an exceptional employer that values compassion and community impact, making it a rewarding place to work. As an Assistant Shop Manager in Addlestone, you will not only lead a vibrant retail space but also contribute directly to funding vital hospice services, ensuring that every interaction supports our mission of care. With a supportive work culture, opportunities for personal growth, and the chance to make a meaningful difference in people's lives, this role is perfect for those looking to blend their retail skills with a purpose-driven career.
Contact Details:
Woking & Sam Beare Hospices Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager (Addlestone)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Woking & Sam Beare Hospices, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Woking & Sam Beare Hospices!
We think you need these skills to ace Assistant Shop Manager (Addlestone)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Woking & Sam Beare Hospices, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Woking & Sam Beare Hospices and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Woking & Sam Beare Hospices that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Woking & Sam Beare Hospices
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
