Salary: £24,309 - £25,592 per annum plus flexible benefits £1,754 per annum and vehicle allowance up to £2,683 per annum.
Are you passionate about delivering excellent customer service and making a positive difference in your local community? We are looking for a friendly, proactive, and customer-focused Car Parks Ambassador to join our team in Woking.
About the Role
As a Car Parks Ambassador, you'll be the welcoming face of our parking services, helping residents, visitors, and businesses enjoy a safe, clean, and well-managed parking environment. No two days are the same, as you'll be out and about across our car parks, assisting customers, monitoring facilities, and helping ensure everything runs smoothly.
What You'll Be Doing
- Providing outstanding customer service and assistance to car park users
- Monitoring car parks and reporting maintenance, safety, or operational issues
- Supporting the effective operation of parking facilities
- Handling customer enquiries and resolving issues professionally
- Promoting a safe, secure, and welcoming environment for all visitors
- Working collaboratively with colleagues and stakeholders
What We're Looking For
- Excellent communication and interpersonal skills
- A positive, customer-focused approach
- Ability to work independently and use initiative
- Good problem-solving skills and attention to detail
- Flexible approach to working hours and duties
- Full driving licence (if required by the role)
For an informal discussion about the role, please contact Rogerio Ramos, Car Parks Manager, on 01483 743734 or via email: rogerio.ramos@woking.gov.uk
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Car Parks Ambassador in Woking employer: Woking Borough Council
Woking Borough Council is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the community. As a Tenancy Enforcement Officer, you will have access to excellent career development opportunities, including a Level 4 Apprenticeship in Regulatory Compliance, while enjoying a competitive salary, flexible benefits, and a generous leave policy. Join us in making a meaningful impact in the lives of vulnerable tenants in Woking, where your contributions will be valued and recognised.
