At a Glance
- Tasks: Improve housing standards by inspecting properties and providing expert advice.
- Company: Join Woking Borough Council's dedicated Housing Standards Team.
- Benefits: Competitive salary, flexible benefits, 23 days leave, and career growth.
- Other info: Opportunity for a Level 4 Apprenticeship in Regulatory Compliance.
- Why this job: Be at the forefront of housing changes and make a real difference.
- Qualifications: Experience in housing standards and excellent customer service skills.
The predicted salary is between 29633 - 40988 £ per year.
Woking Borough Council has an exciting opportunity for an enthusiastic and experienced professional to join our busy and dedicated Housing Standards Team as a Housing Standards Officer on a full time, permanent basis. Reporting to the Senior Housing Standards Officer, in this role you'll be responsible for improving housing standards across the Borough by working pro-actively and providing advice and guidance, undertaking detailed property inspections, and taking appropriate enforcement action using a wide range of relevant legislation, including licensing, to reduce hazards in housing in the private sector.
With the implementation of the Renters’ Rights Bill and the introduction of Additional Licensing of Houses in Multiple Occupation, you will be at the forefront of major changes within the sector. We are looking for someone with experience in Housing Standards and a knowledge of housing legislation across all areas of housing standards. This is a varied role suited to someone with excellent customer service skills and knowledge and experience of residential property and tenancies.
It is important that you have a positive and confident outlook, experience of working with diverse client groups and can communicate accurately and effectively with a wide range of people. There is the opportunity to undertake a Level 4 Apprenticeship in Regulatory Compliance with a focus on Housing. The interview will include a short written element. This role requires the post holder to hold a valid full driver’s licence.
Woking Borough Council offers in return:
- A competitive salary (£29,633 - £40,988 dependent on experience)
- Flexible benefits and vehicle allowance
- 23 days annual leave + bank holidays
- Flexi time scheme
- Membership of the local government pension scheme
- Discounted health and leisure membership
- Excellent career opportunities for committed individuals.
The successful applicant will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). The Council will offer assistance and further details will be in the job application pack. The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.
For an informal discussion about the post please contact Anne Woodward, Senior Housing Standards Officer 01483 743 460 or Emma Bourne, Head of Environmental Health 01483 743 840.
Closing Date: 20 May 2026 - 23:55pm
Interview Date: 26 May 2026
Housing Standards Officer in Surrey employer: Woking Borough Council
Woking Borough Council is an excellent employer, offering a supportive work environment that values community engagement and sustainable development. As a CIL & Planning Benefits Officer, you will have the opportunity to contribute to meaningful projects that shape the future of Woking, with access to flexible benefits and professional growth opportunities in local government. Join a team that prioritises collaboration and innovation, making a real impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Standards Officer in Surrey
✨Tip Number 1
Get to know the Housing Standards Team! Research their recent projects and initiatives. This will not only help you understand their work better but also give you some great talking points during your interview.
✨Tip Number 2
Practice your communication skills! Since this role involves working with diverse client groups, being able to convey your thoughts clearly and confidently is key. Try role-playing common scenarios with a friend or family member.
✨Tip Number 3
Brush up on your housing legislation knowledge. Familiarise yourself with the Renters’ Rights Bill and other relevant laws. This will show that you're proactive and ready to tackle the challenges in the housing sector.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Woking Borough Council.
We think you need these skills to ace Housing Standards Officer in Surrey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in housing standards and legislation. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant experience!
Show Off Your Customer Service Skills:Since this role involves working with diverse client groups, it’s crucial to demonstrate your excellent customer service skills. Share examples of how you've effectively communicated and provided guidance in previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, clarity is key!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Woking Borough Council
✨Know Your Legislation
Make sure you brush up on housing legislation relevant to the role. Familiarise yourself with the Renters’ Rights Bill and any recent changes in housing standards. This will not only show your expertise but also demonstrate your commitment to staying updated in the field.
✨Showcase Your Customer Service Skills
Since this role involves working with diverse client groups, prepare examples of how you've successfully handled customer interactions in the past. Think about situations where you provided clear advice or resolved issues effectively, as this will highlight your communication skills.
✨Prepare for the Written Element
Don’t forget that there’s a written component to the interview! Practice writing concise and clear responses to potential questions related to housing standards. This will help you feel more confident and ensure you can express your thoughts accurately during the interview.
✨Be Ready to Discuss Inspections
Since you'll be undertaking property inspections, be prepared to discuss your experience in this area. Think about specific cases where you identified hazards and took appropriate action. This will showcase your practical knowledge and problem-solving abilities.
