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- Tasks: Ensure stable and secure operation of our digital infrastructure while providing expert support.
- Company: Join Woking Borough Council's innovative Digital Services team.
- Benefits: Enjoy flexi-time, professional development, and a supportive work environment.
- Why this job: Make a real difference in serving the community with cutting-edge technology.
- Qualifications: Degree level or relevant experience with strong infrastructure knowledge.
- Other info: Opportunities for career growth and involvement in meaningful projects.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join our Digital Services team and play a key role in powering the Councils digital data and technology environment â so colleagues can serve our community every day.
As an Infrastructure Analyst, you'll ensure the stable, secure and highâperforming operation of our infrastructure â across networks, servers (physical and virtual), data communications and telecommunications â while providing expert 2ndâline support to colleagues across the Council, keeping vital services running. You'll test performance, produce practical insights and documentation, plan and deploy security controls, and help ensure compliance with PSN and our Information Security policy. You'll also contribute to strategic planning with the Infrastructure & Service Desk Manager and support procurement activity (tenders, contracts and vendor engagement). When required, you'll act as a lead consultant on specific projects.
What you'll bring:
- Strong knowledge of infrastructure concepts, protocols and standards with handsâon experience across enterprise networks (LAN, WAN, WLAN, VPN) and securityâembedded design.
- Proven ability to administer and support Microsoft 365, Exchange, SQL, Active Directory, SAN, Hypervisors, Azure/AWS, Arcserve.
- Practical troubleshooting of servers, routers, switches, NICs, etc., plus clear written documentation skills.
- Helpful knowledge of Citrix, mobile technology, telephony, VoIP, UNIX/Linux, Windows scripting and cloud services.
- Proven ability to successfully deliver infrastructureârelated projects.
- Excellent communication â able to translate complex technical issues for nonâtechnical audiences.
Essential qualifications and experience include:
- Degree level or relevant experience.
- MCSE / MCSA accreditation or relevant experience.
- Knowledge of infrastructure concepts, protocols and standards.
- Knowledge of managing and configuring enterpriseâwide networks including LANs, WANs, WLANs, VPNs, etc.
Why Join Us:
At Woking Borough Council, you'll be part of a forwardâthinking team that values innovation, collaboration and continuous improvement. You'll have the opportunity to grow your skills, contribute to meaningful projects and make a real difference in how we serve our community. We offer a supportive and inclusive work environment with opportunities for professional development and career growth. We also offer a generous flexiâtime scheme with the ability to take two flexi days a month (subject to approval), membership of the local government pension scheme, discounted health and leisure membership and many more excellent benefits.
Ready to make an impact?
For an informal chat about the role please contact the Infrastructure & Service Desk Manager. Apply now and help us build secure, resilient infrastructure for Woking.
Closing Date: 8 February 2026 â 23:55pm
Interview Date: W/C â 23 February 2026
Required Experience:
Key Skills: Installation, Maintenance, Repair, Quality Assurance, Active Directory, End user, Access Points, Deskside Support, Infrastructure Development, Project Management, Quality Control, Troubleshoot, User Accounts, Desktop, Setup, Hardware, Technical Support.
Employment Type: Full Time
Experience: years
Vacancy: 1
Infrastructure Analyst in London employer: Woking Borough Council
Contact Detail:
Woking Borough Council Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Infrastructure Analyst in London
â¨Network Your Way In
Get out there and network! Attend industry events, meetups, or even online webinars. Connecting with people in the field can lead to insider info about job openings and might just land you a referral.
â¨Show Off Your Skills
Donât just talk about your skills; show them! Create a portfolio or a personal project that highlights your expertise in infrastructure management. This gives potential employers a tangible way to see what you can do.
â¨Ace the Interview
Prepare for your interview by practising common questions and scenarios related to infrastructure analysis. Be ready to explain complex concepts in simple terms â it shows you can communicate effectively with non-techies!
â¨Apply Through Our Website
When you find a role that excites you, apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Infrastructure Analyst in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Analyst role. Highlight your experience with networks, servers, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Show Off Your Skills: In your application, donât just list your qualifications â show us how youâve used them in real-world situations. Whether itâs troubleshooting or project management, give us examples that demonstrate your expertise.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. Remember, we want to understand your experience without getting lost in technical terms.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, itâs super easy!
How to prepare for a job interview at Woking Borough Council
â¨Know Your Infrastructure Inside Out
Make sure you brush up on your knowledge of infrastructure concepts, protocols, and standards. Be ready to discuss your hands-on experience with enterprise networks like LANs, WANs, and VPNs, as well as your familiarity with Microsoft 365 and Azure/AWS. This will show that youâre not just a theoretical expert but someone who can apply their knowledge practically.
â¨Prepare for Technical Questions
Expect to face technical questions that test your troubleshooting skills. Think about past experiences where you resolved issues with servers, routers, or switches. Be prepared to explain your thought process clearly, as this role requires translating complex technical issues for non-technical colleagues.
â¨Showcase Your Documentation Skills
Since clear written documentation is crucial for this role, bring examples of your previous work or be ready to discuss how you approach documentation. Highlight any specific tools or methods you use to ensure clarity and compliance, especially in relation to security policies.
â¨Demonstrate Your Communication Skills
Communication is key in this role, so practice explaining technical concepts in simple terms. During the interview, engage with your interviewers by asking questions and clarifying points. This will not only showcase your communication skills but also demonstrate your interest in the role and the team.
