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- Tasks: Manage day-to-day repairs and support front-line services for residents.
- Company: Woking Borough Council, committed to transforming housing services.
- Benefits: Competitive salary, flexible hours, generous leave, and pension scheme.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Strong communication, organisational, and time management skills required.
- Other info: Join a diverse team with excellent career growth opportunities.
The predicted salary is between 34147 - 40988 £ per year.
Salary in range from £34,147 to £40,988 plus flexible benefits allowance of up to £2,071
Woking
Yes DBS Check
Permanent | Flexible Hours/Full Time
37 hours per week.
We are transforming our services at Woking and are recruiting for several new exciting and challenging roles in our Housing Assets Team. We are seeking motivated and flexible candidates who can achieve high standards to support the delivery of front-line services and to improve our homes whilst ensuring we are able to meet the requirements of the regulatory standards.
Working within the Repairs section of the Housing Assets Team you will have a high level of involvement in managing the day-to-day aspects of our Repairs Contract and will be dealing with a variety of enquires from our residents and contractors.
You will be actively engaged with our main Repairs Contractor, Mountjoy Ltd who are collocated with us in the Civic offices.
This role will require excellent communication, organisational and time management skills as you will be highly influential in delivering the very best service possible for our residents.
The successful applicant will be required to obtain a Basic Disclosure Certificate from the Disclosure and Barring Service (DBS). The Council will offer assistance and further details will be in the job application pack.
The Council offers in return 23 days of annual leave, plus bank holidays a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits.
For an informal discussion please contact Pauline Graham, Housing Repairs Manager on 01483743289.
Closing Date: 25 March 2026 – 23:55pm
Interview Date: 10 April 2026 – Interviews will be held in person at the Civic Offices.
How to applyLocal Government Reorganisation (LGR) Statement
Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027.
Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change.
While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region.
We are unable to offer visa sponsorship for this role.
Applicants must already have the legal right to work in the UK.
AI Use in Applications
We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.
All submitted information—whether supported by AI or not—must accurately reflect the applicant\’s own skills, experience, and qualifications.
Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
Woking Borough Council is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and communities and provide reasonable adjustments to support candidates throughout the recruitment process.
Please apply online via the link provided.
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Housing Repairs Officer employer: Woking Borough Council
Contact Detail:
Woking Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Repairs Officer
✨Tip Number 1
Get to know the company! Research Woking Borough Council and their Housing Assets Team. Understanding their values and recent projects can help you tailor your conversation during interviews.
✨Tip Number 2
Practice your communication skills. Since this role requires excellent communication, try role-playing common interview questions with a friend or family member to boost your confidence.
✨Tip Number 3
Showcase your organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects, as this will demonstrate your ability to handle the day-to-day aspects of the Repairs Contract.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Woking.
We think you need these skills to ace Housing Repairs Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Repairs Officer role. We want to see how you can contribute to our team and improve our services!
Show Off Your Communication Skills: Since this role involves dealing with residents and contractors, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect this skill.
Highlight Organisational Skills: We’re looking for someone who can manage their time effectively and stay organised. Share examples from your past experiences that showcase your ability to juggle multiple tasks and meet deadlines.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Woking Borough Council
✨Know Your Stuff
Make sure you understand the role of a Housing Repairs Officer inside out. Familiarise yourself with the key responsibilities, especially around managing repairs contracts and dealing with residents' enquiries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires excellent communication skills, prepare examples of how you've effectively communicated with different stakeholders in the past. Think about times when you resolved conflicts or provided clear information to residents or contractors. This will demonstrate your ability to handle the demands of the job.
✨Organise Your Thoughts
With the need for strong organisational and time management skills, consider using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and show how you can manage multiple tasks effectively in a busy environment.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the challenges they face, or how success is measured in the role. Asking insightful questions shows your enthusiasm for the position and helps you gauge if it's the right fit for you.