At a Glance
- Tasks: Lead a vibrant pub and restaurant, ensuring exceptional guest experiences and team motivation.
- Company: Join Upham Inns, a growing collection of premium pubs in beautiful locations.
- Benefits: Earn up to £65,000 plus bonuses, enjoy discounts, and access a lifestyle card with 5,000+ offers.
- Other info: Be part of a friendly team that values your growth and passion for hospitality.
- Why this job: Make a lasting impact in a flagship business while fostering a welcoming community atmosphere.
- Qualifications: Proven experience as a General Manager in a gastro-style pub or similar environment.
The predicted salary is between 65000 - 70000 £ per year.
The Woburn is a flagship business within our growing collection and one of the most exciting opportunities in the company. This substantial pub, restaurant and rooms operation is a recent acquisition and already plays a pivotal role in our portfolio, combining premium food and drink, high-volume trading and a well-established accommodation offer.
We are looking for an exceptional Senior General Manager with proven experience in a premium pub environment and a strong understanding of rooms. Commercially astute and relentlessly focused on people, you will know how to inspire large teams, drive outstanding guest experiences and unlock the full potential of a complex, high-profile business. For the right leader, this is a rare opportunity to take ownership of our biggest site and make a lasting impact.
What’s in it for you?
- Up to £65,000 per annum plus Bonus and also a share of Tronc this can be up to £5000 per year
- Flexible shift patterns
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off our hotel accommodation & 20% for Friends and Family
- Development program with a clear pathway
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle.
- Service Awards
- Refer a friend and chef recruitment incentives of up to £1000
General Manager requirements:
- Previous experience as a General Manager of Gastro style pub min 1 year at least, or proven track record of different styles of pub/restaurants
- Consistent approach to driving the team to achieve the highest levels of guest service at all times
- A strong leader and motivator to foster effective team working in line with the company vision and direction
- Passionate about hospitality and delivering exceptionally high-standard of service
- Highly motivated, proactive and reliable
- Available to work up to 48 hours per week including evenings, weekends and bank holidays.
- Financial understanding, experience working with P&L's, sales and labour budgeting
- The Right to Work in the UK
General Manager Responsibilities:
- Overall management of the pub in line with company procedures and adhering to brand standards
- Lead by example with a hands on approach to training, coaching and development of the team
- Engagement with the local community to develop and improve repeat business, improve the reputation and ensuring the pub is an essential pillar within the community
- Inspire a passion for delivering great food and service culture throughout the team
- Overall responsibility for the Health and safety of guests, team, and visitors through constant administration of fire procedures, kitchen and Health & safety assessments.
- Ensure as the DPS, that standards comply with the license
- Overseeing all ordering to ensure is in line with requirements whilst controlling stock and wastage levels
- Preparing team rosters at least 2 weeks in advance and inline with the companies labour budgets
A job you can enjoy. Being a General Manager at Upham Inns is about the ability to make everyone feel welcome, guests and team alike. You take ownership of the guest journey every step of the way, from the booking experience, through a great quality pub meal to the moment you say goodbye. Our beautiful, cosy country style pubs should be where everyone feels instantly at home. Seriously good pub food and expertly created drinks served by a friendly, knowledgeable team. For a quick drink after work, a catch up with friends or special family meal we are always a very welcoming escape.
Our general managers have the ultimate opportunity to use their drive and passion to create a business of which they can be truly proud of. Making us one of Britain's most welcoming escapes.
What do we do?
We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well. New to our growing family is Harper’s Steakhouse, a new premium American Steakhouse brand that we started rolling out last year. It’s an exciting time to join us!
Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team. We are looking for great people to join us. Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands‑on team who have a passion for running great pubs. We are always on the lookout for like‑minded people who have the desire to work and grow with us.
Senior General Manager - Self Contained accommodation in Milton Keynes employer: Woburn
Upham Inns is an exceptional employer, offering a vibrant work culture where passion for hospitality meets community engagement. As a Senior General Manager, you will enjoy competitive compensation, flexible shifts, and numerous employee benefits including discounts on meals and accommodation, alongside a clear development pathway to enhance your career. Join a supportive team in picturesque locations, where your leadership can truly make a difference in creating memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior General Manager - Self Contained accommodation in Milton Keynes
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Woburn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Woburn
Don't be shy about reaching out to Woburn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior General Manager - Self Contained accommodation in Milton Keynes
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Woburn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Woburn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
