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- Tasks: Welcome visitors, manage office supplies, and coordinate meetings in a vibrant environment.
- Company: Join WNS, a leading BPM company transforming businesses across various industries with innovative solutions.
- Benefits: Enjoy a prestigious workplace, gain valuable experience, and develop your customer service skills.
- Why this job: Perfect for those who love interacting with people and thrive in a dynamic office setting.
- Qualifications: Previous reception or admin experience and proficiency in Outlook, Excel, and Word required.
- Other info: This is a 3-month fixed-term contract starting on 15th August 2025.
We are seeking an outstanding Corporate Receptionist & Office Admin to deliver exceptional service to clients & guests entering and exiting the premises daily. This position is ideal for someone with a high-end customer service background who enjoys interacting with people. The role encompasses general reception duties and administrative tasks. The successful candidate will work in a prestigious building equipped with high-end facilities.
Job Duties:
- Reception & Visitor Management: Greet and welcome visitors, manage the reception area, and provide exceptional customer service.
- Office Operations & Supplies: Oversee daily office operations, including inventory management of supplies and equipment, ensuring a clean and organized workspace.
- Mail & Package Handling: Manage all incoming and outgoing mail and package deliveries efficiently.
- Meeting Coordination: Schedule and organize meetings, maintain accurate meeting calendars, and ensure meeting rooms are prepared according to specific requests.
- Facilities Maintenance: Coordinate with building management and external contractors for timely repairs and maintenance of office facilities.
- Compliance & Safety: Ensure adherence to health and safety regulations, maintaining a safe working environment.
- Space Management: Maintain a professional and welcoming office environment, including reception, inventory storage, and common areas.
- Facility Inspections: Conduct regular inspections of office facilities to proactively identify and address maintenance needs.
- Security & Access Control: Manage office security protocols, including access control and coordination with building reception for guest and employee access.
- Communication Management: Answer and direct incoming phone calls and emails promptly and professionally.
- Inquiry Resolution: Address and resolve inquiries from visitors and employees efficiently.
- Invoice Processing: Process invoices and expenses from department correspondents accurately and in a timely manner.
- General Administrative Support: Perform ad-hoc administrative tasks as required for visitors, visiting WNS staff from international locations, etc.
Qualifications:
- Previous experience in a similar role
- IT proficient in Outlook, Excel and Word
- Strong communication and interpersonal skills
- Teamwork
- Ability to provide bespoke service, remembering preferences and specific needs/requirements.
Additional Information:
- Immediate Joiners Preferred
- 3 Months Fixed Term Contract Role directly with WNS
- Start Date: 15th August 2025 to November 2025
Receptionist & Office Admin - Fixed Term Contract Role for 3 Months ( Illness Cover) employer: WNS
Contact Detail:
WNS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist & Office Admin - Fixed Term Contract Role for 3 Months ( Illness Cover)
✨Tip Number 1
Familiarise yourself with the company culture at WNS. Understanding their values and how they operate will help you align your responses during any interviews or discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills. Since this role requires high-end customer interaction, consider role-playing scenarios where you greet visitors or handle inquiries to boost your confidence and communication abilities.
✨Tip Number 3
Brush up on your IT skills, especially in Outlook, Excel, and Word. Being proficient in these tools is crucial for managing office operations effectively, so consider taking a quick online course or tutorial to refresh your knowledge.
✨Tip Number 4
Network with current or former employees of WNS. They can provide valuable insights into the interview process and what the company looks for in candidates, giving you an edge when applying through our website.
We think you need these skills to ace Receptionist & Office Admin - Fixed Term Contract Role for 3 Months ( Illness Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer service and administrative roles. Emphasise skills that align with the job description, such as communication, teamwork, and IT proficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention specific experiences where you successfully managed reception duties or office operations, and explain why you are a great fit for WNS.
Highlight Relevant Skills: In your application, clearly outline your IT skills, particularly in Outlook, Excel, and Word. Also, mention any previous experience in managing visitor inquiries and coordinating meetings, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a receptionist and office admin role.
How to prepare for a job interview at WNS
✨Showcase Your Customer Service Skills
As a receptionist and office admin, your ability to provide exceptional customer service is crucial. Prepare examples from your past experiences where you successfully handled difficult situations or went above and beyond for a client.
✨Familiarise Yourself with Office Operations
Understand the key responsibilities of the role, such as managing mail, coordinating meetings, and maintaining office supplies. Be ready to discuss how your previous experience aligns with these tasks and how you can contribute to smooth office operations.
✨Demonstrate Strong Communication Skills
Effective communication is vital in this role. Practice articulating your thoughts clearly and confidently. You might also want to prepare for common questions about how you would handle phone calls or inquiries from visitors.
✨Research the Company Culture
WNS values teamwork and bespoke service. Familiarise yourself with their company culture and be prepared to discuss how you can fit into their environment. Showing that you understand their values will set you apart from other candidates.
