WNS is seeking an Out of Hours Team Leader – Operations to guide a 10–18 strong team across twilight and weekend shifts. The role anchors in a fast-paced motor insurance/TPA environment, delivering excellent service while meeting client expectations.
You will lead, coach and assess performance, drive engagement and ensure adherence to SLA/KPI targets. The position offers hybrid working options with strong development opportunities within a global services group.
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Remote Out-of-Hours Team Leader (Twilight & Weekend) in Ipswich employer: WNS
WNS Global Services is an exceptional employer, offering a dynamic work environment in the heart of Edinburgh where innovation meets collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and skill enhancement, particularly in cutting-edge technologies like .NET Core and Angular 16. Our inclusive culture fosters teamwork and creativity, making it a rewarding place to contribute to impactful projects in wealth management.
