Analytics Associate Director ( Analytics Project Manager- Retail Domain) in City of London

Analytics Associate Director ( Analytics Project Manager- Retail Domain)

Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital‑led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re‑imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co‑create and execute the future vision of 400+ clients with the help of our 65,000+ employees.

Job Summary: We are seeking an experienced Project Manager with a strong retail background and proficiency in SQL and Tableau. The ideal candidate will be responsible for managing and delivering projects within the retail sector, ensuring they are completed on time, within scope, and within budget.

Key Responsibilities

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
• Develop detailed project plans, schedules, and budgets.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Monitor project progress and handle any issues that arise.
• Ensure projects are delivered on‑time, within scope, and within budget.
• Manage relationships with stakeholders and communicate project updates.
• Perform risk management to minimize project risks.
• Oversee project documentation and reporting.
• Utilize SQL for data extraction and analysis to support project decisions.
• Develop and maintain dashboards and reports using Tableau to track project performance and outcomes.

Qualifications

• Bachelor\’s degree in Business, Operations, Information Systems, or a related field.
• 8+ years of experience in project management, preferably in the retail sector and overall 12+ years of experience.
• Proficiency in SQL, Tableau, MS PowerPoint and MS Excel.
• Strong understanding of retail operations.
• Excellent communication and leadership skills.
• Strong organizational and problem‑solving abilities.
• Ability to work independently and as part of a team.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Analyst

Industries

Outsourcing/Offshoring