Corporate Vice President - Insurance

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 62,000+ employees.

Job Description

We are looking for an Experienced Senior Consultative Client Partner who will be a member of the Insurance Business Unit client management team at WNS UK. This person will have responsibility for delivering and owning a high level of governance of insurance client relationships, farming existing accounts, hunting new accounts, and helping to win WNS Large deals. This is a very strategic role, and having C Level connects will play a pivotal role.

Specific Responsibilities:

• Act in an advisory role with Clients and strategize with them on ‘best course’ actions in achievement of their outsourcing and business objectives.
• Drive revenue by creating and championing high-value propositions for the client.
• Peer with Clients at Executive level to understand their business imperatives and gain the trust of the Client so as to be perceived as part of their extended team.
• Have business oversight of Client Relationships from all aspects including the account and delivery teams.
• Assist Senior Management in early identification and articulation of Client needs and help articulate WNS views to the Clients’ senior management.
• Manage client visits and accompany them to Indian Operation Centers as and when required.
• Work knowledge of managing large scale digital transformation services to clients from onshore and offshore locations, including operational management experience.

Qualifications

• Over 10 years of Insurance Domain and Client Relationship experience, with at least a few years in a senior capacity ideally with one or more of the following: Insurance (or Financial Services), a knowledge services outsourcing company, or any offshoring or outsourcing company with work experience in financial services.
• A track record of initiative, creativity, and motivation to surpass challenging performance goals.
• Excellent presentation and negotiation skills, able to create and deliver convincing arguments.
• Entrepreneurial spirit, relationship builder, and ability to manage Client Relationship process and forecast with precision.
• Strong interpersonal skills, able to build rapport and credibility quickly with an executive-level audience.
• Superior time management skills and strong attention to detail.
• Solid grounding in business concepts and dynamics.

Additional Information

A proven Client Partner from a Knowledge Sourcing or Offshoring Organization.

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